General discussion

Locked

Exchange 2000 Information Store Problem

By joegrosskopf ·
I recently upgraded my Exchange 2000 server to service pack 1 thinking it would fix a few minor problems with my exchange system. After the install, my Exchange Information Store will not start now. The service manager gives me the error: "Error: The service has terminated unexpectedly" and the event viewer gives me an event ID of 7031. Neither error messages are searchable in the Microsoft Knowledge Base, I can not uninstall the sevice pack and I have no email. Please help.

This conversation is currently closed to new comments.

7 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

Exchange 2000 Information Store Problem

by Ann777 In reply to Exchange 2000 Information ...

Which version of OS are you using? Error 7031 usually means that you need to re-apply the service pack that your server is on. WinNT? -- then SP 6a. Win2000? then reapply what you are using -- SP1 or 2.

Collapse -

Exchange 2000 Information Store Problem

by joegrosskopf In reply to Exchange 2000 Information ...

I reinstalled Win2000 SP2 and no changes.

Collapse -

Exchange 2000 Information Store Problem

by rachel_s In reply to Exchange 2000 Information ...

Do you have both SP 1 and 2 for W2K?
Are you using advanced server, clustering, etc?
Is you Active Directory looking ok - DNS is working ok?
Have you tried repairing the database with the eseutil.exe in the bin directory?
Hope these help!

Collapse -

Exchange 2000 Information Store Problem

by joegrosskopf In reply to Exchange 2000 Information ...

Poster rated this answer

Collapse -

Exchange 2000 Information Store Problem

by tony.colgrove In reply to Exchange 2000 Information ...

Apply(or)Re-Apply SP2 for Win2K and then reapply SP1 for Ex2K. Also make sure your DC/GC's are running SP2.
Do the other services start?
Use Isinteg and eseutil to check for database integratey. Is the IS consistant?

Collapse -

Exchange 2000 Information Store Problem

by joegrosskopf In reply to Exchange 2000 Information ...

Poster rated this answer

Collapse -

Exchange 2000 Information Store Problem

by joegrosskopf In reply to Exchange 2000 Information ...

This question was closed by the author

Back to Software Forum
7 total posts (Page 1 of 1)  

Related Discussions

Software Forums