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Exchange Server Auto Return Messages

By bstroh ·
My company has had alot of layoffs in the past few months which has led to the eventual deletion(usually 30 days)of those clients mailboxes. Now I get all the messages that were supposed to go to these people as Undeliverable messages to the Administrator mailbox.
I run Outlook 98 and 2000 clients and have tried in the rules wizard to set up a rule for the server to return to sender all messages that arrive bearing these client names. I get an error message saying it cannot save this rule because there is no room for this rule(something to that effect)I only have client side rules stup at this point so I dont understand the message.
What I would like to know most though is
How can I set it up so the Server responds to the sender thatthis is an invalid or unknown receipient. Most of the mail is junk mail to these users and I figure of the messages get sent back eventually they would stop being sent in the first place.
So anybody have a clue? Please let me in on it.
Appriciate it Much

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Exchange Server Auto Return Messages

by mitchj In reply to Exchange Server Auto Retu ...

I've run into the same problem and will be watching the responses to this message. I have, however, started changing delivery options on mailboxes of terminated employees. I set it to only accept messages from a specific individual or group (one that would not normally send a message to that individual). That way messages destined for that mailbox are blocked. This should generate an NDR to the originating user stating that the message cannot be delivered or no such user exists on that mailserver. We also hide the mailboxes so they don't show up in the GAL. I think that's really what causes the NDR to be generated. Hope this helps some.

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Exchange Server Auto Return Messages

by bstroh In reply to Exchange Server Auto Retu ...

I already have users hiden for the first month after they are gone and their Email forwarded to someone else that will be picking up their job duties. It is once that month is up and I delete the users mailbox all together that I get these undeliverables. I wonder if it has anything to do with the ISP and how mail is routed as I sometimes get mail for people that have not been here for several years and they have never had a mailbox ever on the Exchange server. I also tried changing deleivery options for one on the address so I will see what happens .
Thanks for your input

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Exchange Server Auto Return Messages

by guy In reply to Exchange Server Auto Retu ...

It may be a Tombstone effect. If you have multiple Exchange servers, when you delete an account it marks it for deletion so all the rest of the servers know. Then it really really deletes the account 30 days later. So check the Site or Possible Server Properties, and reduce the Tombstone from 30 days to say 5 days. (Try help Tombstone in Exchange)

Also check your Distribution lists, and remove people who have left, that may be the biggest cause of unwanted messages.

On a different tack try this reference:
http://www.microsoft.com/support/supportnet/overview/overview.asp

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Exchange Server Auto Return Messages

by bstroh In reply to Exchange Server Auto Retu ...

I have only one exchange server but just for the heck of it I did change the tombstone settings for 10 days. Also when someone first leaves I take them off all distribution lists and hide their mailbox.
We shall see.

Thanks

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