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FTE Requirements for Exchange

By cmccurdy ·
My company is seriously considering switching to Exchange for our email system (currently around 5000 mail users). What kind of FTE\resource needs should I anticipate?

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by jc In reply to FTE Requirements for Exch ...

This is an open question. Lot's of details need to be know?

One site or more?
From what environment?
Budget??

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by Matthew Yurksaitis In reply to FTE Requirements for Exch ...

Concur with Answer 1 - plus:

1. Temporary resource consideration for mail system conversion?
2. Do you anticipate growth in number of mail users within the next 12 months?
3. Will exchange be deployed to clients by using outlook only? or Outlook Web Access etc...?

As you can see there is a lot to consider when trying to get a good forecast on FTE/Resource needs for a proposed change to Exchange.

In General though here are some common resources needed for such a project:

Project Manager
Infrastructure Manager
Deployment Administrator
Network Admin
Desktop Admin
Messaging Admin
Web Services Admin
Testing & QA
User Education & Training
Corporate Communications

You may need duplicate resources for your existing mail system as well as the Exchange system unless you can find resources with experience with both systems.

Collapse -

by Matthew Yurksaitis In reply to FTE Requirements for Exch ...

Concur with Answer 1 - plus:

1. Temporary resource consideration for mail system conversion?
2. Do you anticipate growth in number of mail users within the next 12 months?
3. Will exchange be deployed to clients by using outlook only? or Outlook Web Access etc...?

As you can see there is a lot to consider when trying to get a good forecast on FTE/Resource needs for a proposed change to Exchange.

In General though here are some common resources needed for such a project:

Project Manager
Infrastructure Manager
Deployment Administrator
Network Admin
Desktop Admin
Messaging Admin
Web Services Admin
Testing & QA
User Education & Training
Corporate Communications

You may need duplicate resources for your existing mail system as well as the Exchange system unless you can find resources with experience with both systems.

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