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FTP in Internet Explorer 6

By awarner ·
We have a mixed Windows NT, 2000 and XP environment. All machines have Internet Explorer 6 with SP1 and all relevant MS patches yet many cannot use the FTP://. On one 2000 box, I can FTP to an FTP site and the other, I get "Page cannot be displayed." I tried following MS's article on the issue but it really doesn't apply. I need all machines to have FTP ability through IE6. H E L P ! It doesn't make any sense

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by wbarker In reply to FTP in Internet Explorer ...

Can that machine ftp from a DOS prompt? If so, then reinstall IE. If not, then you have a network issue.

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by awarner In reply to

Yes, I can FTP from DOS and reinstalling IE did nothing. Thanks for trying.

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by Joseph Moore In reply to FTP in Internet Explorer ...

Do you use a proxy server for IE to go out to the Internet to view web pages?
If so, then your proxy server does not also do FTP.
When you set up IE to use a proxy server, by default it will also route FTP out through the proxy server. The proxy server, therefore, needs to be able to do FTP in addition to its web site proxy.
You can configure IE to not route FTP through a proxy server. Check your copy of IE, click Tools -> Internet Options -> Connections -> LAN Settings, then in the PRoxy Settings section, see if the use proxy checkbox is checked.
Please post if a proxy is enabled for the next step.

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by awarner In reply to

Thanks for your input. We do not have a proxy server and all installs were set-up the same way. Problem is some of them work and some of them don't. It should be either all or nothing if that was the case.

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by wbarker In reply to FTP in Internet Explorer ...

Have you tried physically plugging this machine into one of the other machine's network drops to check for any weird network topology/hardware issues?

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by awarner In reply to

Yep, made no difference

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by marccouture In reply to FTP in Internet Explorer ...

Hi,

Some FTP servers require that passive mode be enabled (e.g. whereupon the server controls the connection). You can find a setting for this in IE under Tools, Internet Options, Advanced tab, "Use passive FTP for compatibility with some firewalls and DSL modems". Make sure all your PCs have this enabled.

Another thing I would check is if FTP connections are actually going out from each machine. Are any software firewalls or TCP/IP filtering rules enabled?

Good luck!

Regards,

Marc Couture

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by awarner In reply to

Thanks for the input, but we don't have a firewall either local on PCs or sitting on the network. Many PCs are even Norton Ghost images of each other. I caved in and installed cheap FTP clients on machines that didn't work.

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by awarner In reply to FTP in Internet Explorer ...

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