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Get Parental Control off my PC

By franl155 ·
I use MS Office 2007 on XP, with IE 8.

Following a recent "update" I now find that I have a Nanny sitting on my PC that refuses to allow me access to certain websites - not all of them "naughty" - it even blocked me downloading an update of Adobe Reader, so I can't even access my PDF files.

I looked around for some help; went into IE Internet Options, opened Content Advisor and had to fill out a password to enable me to set all the sliders to "push off, Nanny" - with no effect at all.

I emailed Microsoft, and actually got a response. However, they said, go to Control Panel, User Accounts, then click on Parental Control. I could do the first two, but the third doesn't appear as an option. I emailed them to tell them this, and their response is to tell me to post a question in the Microsoft Answers Forum - they obviously find my question too difficult for their tiny little minds.

Just to set the record straight: I'm 60 years old, there are no children in my life, much less on my PC - I think I'm old enough to be able to decide for myself where I want to go and what I want to see (that's what the little x in the top forner is for) and I strongly object to being controlled by *someone else's* idea of what I may or may not be allowed to do!

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Clarifications

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by franl155

Thanks, Peeps. I did try going in as Administrator (the only way I know how to do that is to restart in Safe Mode) and set all "permission" bars to the rdightmost edge, "unrestricted". No go. I tried disengaging the function. No go.

I've just been in as Administrator and tried both options again. Zilch. Came back in as me and still zilch.

Gjot a couple of pages up when I went for one site: first one said s"problem with site's security certificates" - I clicked "go ahead" anyway,. and got another which said: "blocked on this network, see your Network Administrator"

I AM my network administrarot, wtf is happening? or not happening?

Thinking of chucking IE altogether and trying another browser.

What would people suggest as an alternative?

couple of points: I'm severely visually impaired, and have the screen resolution set at its lowest, and still need font 24 - Firefox uses the default font setting, which is annoying, as the box overflows the screen and there's not scroll bar to get at it - also, when I do click on one of the menus I can see, all I get is the first two or three letters of the first word, which is very helpful!

Is there a way to adjust Firefox's font size (that I can get at with half the box offscreen)? there's no point me changing the resolution to get all the box onscreen as I then won't be able to read anything!

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by franl155

9th March update: I found a "contact us" on the OpenDNS site, and used it. Apparently I hadn't registered a network, though I had: but I hadn't downloaded and installed the Windows software that was on the same page.

Done that. Apparently things are working ok now: I can get to Fetlife, and I ddeliberately did'nt put it in "never block". I've been trying to find the tattoo site that it previously blocked because of "sexuality", but I've been to several other sites with no problems.

Since then, when I open the PC, I get an OpenDNS box asking do I want to update or ... I usually x it off; I don't want to get into this any deeper than I have to to regain control of my PC.

So it seems that the problem is solved (she said with her fingers crossed!). But I'll keep this page in my favourites in case of future glitches.

I'd like to thank everyone for their time and patience - you're brilliant, all of you!

All Answers

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Reponse To Answer

by franl155 In reply to As I suspected, OpenDNS

I'll give it a go and report back, thanks so much!!

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Reponse To Answer

by franl155 In reply to As I suspected, OpenDNS

Way-hay!!!
I used your Method A - I signed up for the DNS and made it "no filters" - just to make sure, I also aded "never block" the fetlife website.

Took a while to set, as you said; when I put IE back on, checked the settings, then went to Google to find the website - it still came up "fetlife (remove)" which made me groan, but I got in!

I'd like to thank everyone for their time and trouble, wich I could give everyone a gold star - but this is the answer that solved the prob (she said with her fingers crossed!)

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Reponse To Answer

by franl155 In reply to As I suspected, OpenDNS

I tried to "Select as Answer" but apparently "The user must be the same as the user that asked the question!" - thought I was the same person, still logged in as me, so wtf???

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Reponse To Answer

by franl155 In reply to As I suspected, OpenDNS

Damn! Nanny's still lurking: trjied to go to an tattoo site, but "blocked on thiis netwrok". Reason? "sexuality" - for porn I could understand,but for tattoos???? I am NOT going to fill in "never block" for every damn site that Nanny doesn't approve of!

I'll have to try the other methods you mention and see if they might work

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You just need to click down the circled options in this image

by glen.harris In reply to Get Parental Control off ...
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Reponse To Answer

by franl155 In reply to You just need to click do ...

I have - several times - i named the network, clciked "none" and "apply" - it says it'll take three minutes for the settings to apply. So far it's taken over an hour and nothing's getting through

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Curious

by cpguru21 In reply to Get Parental Control off ...

I am more curious on how OpenDNS got there in the first place if you did not set it? Are you trying to view these sites in your home? Or is this an office setting (I would assume no, but just asking). Do you have an idea of who set these settings?

If you (or anybody else) did not set these settings on your system, than most likely you are set to DHCP, which means your router is forwarding to OpenDNS.

Either way i see you seem to have it working but I would have liked to see more information on how this came about?

You also keep mentioning "Nanny", isnt there some software out there (NetNanny) or something like that? Do you have anything like that in add/remove programs?

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Reponse To Answer

by franl155 In reply to Curious

It's a home PC and I'm the only one using it.

I had to get XP reinstalled a little while ago: also had to reset IE, which is when I presume Nanny crept in.

I've signed up for the DNS and it let me into Fetlife, but maybe only because I set it as "never block". but it blocked me going to a tattoo design site because of "sexuality"!!!

I emailed DNS and they said i hadn't registered a domain. I had, but I hadn't isntalled the software that was on teh same page - didn't ant MORE Nanny! did it today, registered a doman "GetNannyOffMyPC" and set controls to "none". didn't add anything to "never block" becuase the settings shouldn't need htat.

Still can't get into Fetlife. I don't want to "never block" because I'd have to give every website that I want to visit, and I deeplly resent having to ask Nanny for permission to have a life.

I'm not using anytihng officially called "Nanny" - but DMS is acting like a Nanny, and a really uptight one!

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Resetting Your Internet IP Address

by Ocie3 In reply to Get Parental Control off ...

A previous response included ".... Switch off your router for at least half an hour, or better still before you go to bed. Hopefully it'll drop your current IP address and pick up a different one once switched back on. ...."

In my experience with three different cable-broadband ISPs, powering-off the router does not cause the ISP's DHCP server to assign a different Internet IP address. Power-off the "broadband modem" instead, i.e., the device to which the coaxial cable is connected from the service outlet (usually in a wall), and leave it off for about 5 minutes. (If it doesn't have an on/off button, just unplug it from the electrical outlet to which it is connected.) In order to regain connectivity, probably you must power-off the router, too, then turn it on again after you restore power to the "broadband modem".

Note: there is no guarantee that the DHCP server will assign a different IP address, insofar as it might "randomly" assign the one that your device had previously. IP addresses are typically chosen from a pool of pre-assigned addresses for the cable "node" from which service is provided. Usually the node is shared among 16 - 32 subscribers, so the node's pool has 16 - 32 IP addresses allocated to it. In effect, the DHCP server sees the "broadband modem" as the device to which the Internet IP address is assigned.

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Try removing your network in OpenDNS?

by cpguru21 In reply to Get Parental Control off ...

You could try to remove your network in OpenDNS. After deleting, you will need to wait some time for the information to propagate (a few hours at the most). Then re-add your network and try to set up again. You may also need to do some basic cache flushing in your browser (removing temp internet files, cookies, etc) as well as flushing your local DNS cache.

If you are familiar enough with yout tcpip configurations on your system, you could simply change the DNS to static 8.8.8.8, 8.8.4.4 are googles public DNS.

What was the reason you signed up for OpenDNS? It is really a great service, but looks like its a configuration issue?

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