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Get Parental Control off my PC

By franl155 ·
I use MS Office 2007 on XP, with IE 8.

Following a recent "update" I now find that I have a Nanny sitting on my PC that refuses to allow me access to certain websites - not all of them "naughty" - it even blocked me downloading an update of Adobe Reader, so I can't even access my PDF files.

I looked around for some help; went into IE Internet Options, opened Content Advisor and had to fill out a password to enable me to set all the sliders to "push off, Nanny" - with no effect at all.

I emailed Microsoft, and actually got a response. However, they said, go to Control Panel, User Accounts, then click on Parental Control. I could do the first two, but the third doesn't appear as an option. I emailed them to tell them this, and their response is to tell me to post a question in the Microsoft Answers Forum - they obviously find my question too difficult for their tiny little minds.

Just to set the record straight: I'm 60 years old, there are no children in my life, much less on my PC - I think I'm old enough to be able to decide for myself where I want to go and what I want to see (that's what the little x in the top forner is for) and I strongly object to being controlled by *someone else's* idea of what I may or may not be allowed to do!

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Clarifications

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by franl155

Thanks, Peeps. I did try going in as Administrator (the only way I know how to do that is to restart in Safe Mode) and set all "permission" bars to the rdightmost edge, "unrestricted". No go. I tried disengaging the function. No go.

I've just been in as Administrator and tried both options again. Zilch. Came back in as me and still zilch.

Gjot a couple of pages up when I went for one site: first one said s"problem with site's security certificates" - I clicked "go ahead" anyway,. and got another which said: "blocked on this network, see your Network Administrator"

I AM my network administrarot, wtf is happening? or not happening?

Thinking of chucking IE altogether and trying another browser.

What would people suggest as an alternative?

couple of points: I'm severely visually impaired, and have the screen resolution set at its lowest, and still need font 24 - Firefox uses the default font setting, which is annoying, as the box overflows the screen and there's not scroll bar to get at it - also, when I do click on one of the menus I can see, all I get is the first two or three letters of the first word, which is very helpful!

Is there a way to adjust Firefox's font size (that I can get at with half the box offscreen)? there's no point me changing the resolution to get all the box onscreen as I then won't be able to read anything!

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by franl155

9th March update: I found a "contact us" on the OpenDNS site, and used it. Apparently I hadn't registered a network, though I had: but I hadn't downloaded and installed the Windows software that was on the same page.

Done that. Apparently things are working ok now: I can get to Fetlife, and I ddeliberately did'nt put it in "never block". I've been trying to find the tattoo site that it previously blocked because of "sexuality", but I've been to several other sites with no problems.

Since then, when I open the PC, I get an OpenDNS box asking do I want to update or ... I usually x it off; I don't want to get into this any deeper than I have to to regain control of my PC.

So it seems that the problem is solved (she said with her fingers crossed!). But I'll keep this page in my favourites in case of future glitches.

I'd like to thank everyone for their time and patience - you're brilliant, all of you!

All Answers

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I suppose I overlooked the fact that

by glen.harris In reply to Get Parental Control off ...

it could be the opendns family shield DNS IPs that are set (208.67.220.123 & 208.67.222.123) in which case making changes in the opendns dashboard will not make much difference.
I suspect that Franl has picked up a second hand ADSL modem or wireless router which have had these settings added by a previous owner.
Franl, I'm more than happy to remote into your PC over the weekend and try and resolve this for you. If you want me to do this just click on my userid at the bottom of this post and click follow. I can then privately send you my email addy.

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Reponse To Answer

by cpguru21 In reply to I suppose I overlooked th ...

yah I was thinking that. When you say family shield DNS, is there specific DNS that filter by default (IE porn, malware etc...) without an account? If so that makes sense that this is what he has set up. I would love to use this on computers my kids access.

I have only used OpenDNS in a way that you had to reply to the email from within the IP you are registering (I use all static). Its either at the modem level or at the local nic level. I would doubt there is some kind of proxy.

Franl, if this is a standard router you are going through (Linksys, Netgear, Belkin......etc...) you can look up your router model number and try the "reset to factory defaults" option. Usually a recessed button on the back of your router. If you need help with this just post back here router name and model and we can help.

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Is it your ISP?

by Madsmaddad In reply to Get Parental Control off ...

My ISP has available parental controls settings, that I have had to turn off because they wouldn't let me access a winery. That is Talktalk, in the UK.

Regards,

PM

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Reponse To Answer

by franl155 In reply to Is it your ISP?

I have o2 (it was the only isp on the comparison site to have 100% reviews right across the board, even though there were only two of them). To prove I was right: I went for the second-cheapest package; after a while they contancted me, they'd checked and my exchange wasn't giving the service they expected, so did I want to drop down to the cheaper package? First time I've ever heard of a company offering to give up money!

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parental control

by exmachino In reply to Get Parental Control off ...

Create a new user account that is an administrator account. Administrators have no parental controls. Don't create the new user in the control panel; instead, use the Management Console
Use the following steps:
1. on your desktop,right click my computer, and from the drop down menu, choose Manage. This opens the management console (Computer Management)
2. In Computer Management , open Local users and groups
3. Click on the Users folder in the right pane; you'll see the users currently on the computer
4. Right Click your username and click properties
5. In Properties, open the Member Of tab
6. If you are listed as User as well as administrator, click Users (or any other accounts besides administrator), then click the remove button. If you are listed as Administrator only, then you're done. Click Apply then Close.
7. If you are not listed as Administrator, or if this didn't work, you need to create a new administrator account, click the Action Menu, with no user highlighted, and click New User .
8. Name the new user: administrator2, skip the full name and description, and created & confirm a password; use your regular password
9. It'll create a regular user, not an administrator.
10. Uncheck the User must change password on next login and check password never expires.
11. Click Create, then click Close to stop adding users
12. Now right click on that administrator2 account you created, click properties, go the the Member Of tab, click on User and click Remove
13. Click the Add button and type: Administrators. Click Apply then Close.
14. Log off, then Log on as the new administrator. Use this account from now on.
15. This is a new account, so you'll have to do things like right click on the taskbar and unlock it, right click on your internet explorer bar and unlock that, set your new wallpaper up, etc etc.

The biggest pain for most people at this point is that all their favorites are gone and their documents folder is empty, but you can go to Users on your C Drive using your new administrator account, open your old account, open the favorites folder, select them all by keying Ctrl+A, then drag them to your Favorites folder in the administrator2 account (So you have to ha ve both accounts "Open" so you can see all the folders in the Naviagsation (left) pane. You can do this with your Documents too: go to the Documents folder in Users, do Ctrl+A, and drag them all to your documents folder in your administrator2 account. Presto.
Too Geeky? Too much trouble? Lost?
Download Firefox or Safari. Safari's better in my opinion because it'll safely and securely remember all your passwords and you don't have to jump through that hoop of fire every time a password window comes up--especially nice feature if you use outlook or hot mail or windows live.

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Reponse To Answer

by franl155 In reply to parental control

I have a separeate "favourties" folder on an external drive, and I copy and paste all the links from the C drive "favorites" to it - I;d be swamped else, with a couple of zillion items. I can put them on a USB and load them to my Admin account.

And I don't use "My Documents" on C except as a temporary storage space for pictures - I don't trust the C drive, it's dropped files before, so now everything is on external hard drives apart from Program Files.

And I don't use a password to get on to the PC - there's only me using it, so no point. As it's a desktop, and not a new one at that, shouldn't think any burglar would look twice at it!

I'll copy and paste your advice into a Wprd document, then I'll be able to enlarge the text, make it easir to read (if not to immediately understnad for an idiot!) Thanks

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