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Having a problem with Outlook

By rcleary ·
I am having a problem with Outlook 97, 98 and 2000. When any one dials in or uses VPN trying to open Outlook it seems to time out.

When I do a check name it finds the name right away. When I start to open Outlook it will ask me for my log on ID and Password. Then I get an error that says, "Your Microsoft Exchange Server is unavailable." Then I do a retry; I get another error that says "Unable to open your default e-mail folders. The Information Store could not be opened." The RAS and VPN are on different servers.

The RAS is using DHCP and the VPN has Static IP's. We recently created a new PDC. Took out one of the DNS's added a BDC, moved WINS and DHCP to a newly created server. That is when we started to have this problem.

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Having a problem with Outlook

by antony_k In reply to Having a problem with Out ...

Hi!

At first, try to ping your Exchange server by name from dialing client, if it doesnt work, then check WINS/DNS and other TCP/IP settings on client, i believe that problem is in these settings.

Sorry for my pure english.

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Having a problem with Outlook

by rcleary In reply to Having a problem with Out ...

The question was auto-closed by TechRepublic

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Having a problem with Outlook

by Phinaddict In reply to Having a problem with Out ...

I agree. When you first logon through the dial up ping your exchange server by name if that doesn't work try to ping by IP. If it can't resolve by name your problem is probably with DNS. You also need to check to make sure you have your DNS/WINS configured correctly on both the server and client

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Having a problem with Outlook

by rcleary In reply to Having a problem with Out ...

The question was auto-closed by TechRepublic

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Having a problem with Outlook

by stevemca In reply to Having a problem with Out ...

Answer#2 is what I would do.Also, I would check the binding and move TCP/IP to the top of the order I had similar problems and when I set the binding it worked fine.

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Having a problem with Outlook

by rcleary In reply to Having a problem with Out ...

The question was auto-closed by TechRepublic

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Having a problem with Outlook

by rcleary In reply to Having a problem with Out ...

This question was auto closed due to inactivity

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