General discussion

Locked

Help Desk

By manishnihal ·
Hi!

I am looking out for a good help desk software. .I am not a programmer and need some help . . .

This conversation is currently closed to new comments.

4 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

Some I've used...

by TekyWanabe In reply to Help Desk

Not quite sure what you mean by 'a good help desk software' but I guess an app for tracking issues from report to resolution?
If yes, I've used Remedy and Track-It and call centre apps like Apropos and Cisco Desktop Agent

Collapse -

ReadyDesk

by info In reply to Help Desk

http://www.readydesk.com. It has far more features than most other help desk software at a fraction of the cost.

Collapse -

Bridgetrak

by grimer In reply to Help Desk

Bridgetrak is really worth looking at for helpdesk ticket tracking .
For me it was the best in price-quality-features-stability of work ratio when I had to pick a tool.
I see that it even has a mobile version now.

http://www.helpdesksoftware.com

Collapse -

Service Desk

by ajohansson In reply to Help Desk

by Manage Engine hasn't been mentioned yet. It's pretty good with a lower price tag.

Back to Software Forum
4 total posts (Page 1 of 1)  

Software Forums