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Help - Exchange 5.5 Error Messages

By rchan ·
We are getting the following two errors on our Exchange 5.5 SP4 server.

An error occurred.

Function name or description of problem: EcProcessSearchMessageEvent

Error: 0x80040304
************************************************
An error occurred.

Function name or description of problem: EcTestMsgRestriction

Error: 0x80040304

There is not much information about this on Microsoft's site and I am not finding any resolutions on the Usenet groups. Has anyone experienced these errors and is there a fix for the problem? Thanks in advance.

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Help - Exchange 5.5 Error Messages

by Joseph Moore In reply to Help - Exchange 5.5 Error ...

Did you see the references to running the Information Store Integrity Checker (ISINTEG)? There are several articles and newsgroup postings suggesting this. The syntax would be:
ISInteg -pri -fix -test alltests

hope this helps

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Help - Exchange 5.5 Error Messages

by Joseph Moore In reply to Help - Exchange 5.5 Error ...

And here is a URL on ISINTEG:
http://www.microsoft.com/exchange/en/55/help/documents/server/xmt04034.htm
(please remove any spaces)

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Help - Exchange 5.5 Error Messages

by rchan In reply to Help - Exchange 5.5 Error ...

I did see the references to run ISINTEG and I did see the new groups postings. None of which explained what causes it and if ISINTEG fixed any of the errors.

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Help - Exchange 5.5 Error Messages

by LordInfidel In reply to Help - Exchange 5.5 Error ...

When did this start happening? Has it always been like this or did it just start?

Is there anything in the event logs and where are you seeing this error?

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Help - Exchange 5.5 Error Messages

by LordInfidel In reply to Help - Exchange 5.5 Error ...

Your not running QBFC anywhere are you?

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Help - Exchange 5.5 Error Messages

by LordInfidel In reply to Help - Exchange 5.5 Error ...

An error code of 0x80040304 will be returned if the given ID string is longer than the maximum length allowed of 36 characters.

This is from http://developer.intuit.com/library/documentation/QBFCProgGd.pdf

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Help - Exchange 5.5 Error Messages

by rchan In reply to Help - Exchange 5.5 Error ...

This just started a few months ago. But seems to appearing more frequently. There is nothing else in the event logs that but these errors. We believe that the problem may be coming from an individuals mailbox. We are planning on migrating the users mail to a .pst file and recreating his email from scratch.

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Help - Exchange 5.5 Error Messages

by rchan In reply to Help - Exchange 5.5 Error ...

This question was closed by the author

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