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How to Fix BSOD Without the Original XP Home Edition CD

By cool_hand_2 ·
I'm fixing a friend's PC and the 1st thing I noticed was it was infected with viruses because Firefox and the IE 6 browser were getting hijacked and the PC was running erratic. Also there was a lapse of the McAfee virus protection license for about a week.

So I did the following:

1) Tried to launch Malwarebytes that I had installed months previously and it wouldn't launch, and the browsers were popping up to strange web sites

2) Went to download.com and downloaded a fresh copy of Malwarebytes and the install program wouldn't launch

3) Tried to boot into Safe Mode, but when it did there were no icons on the desktop

4) Re-Booted into Normal mode and used Autoruns by Winternals and methodically checked and removed every suspicious module being loaded

5) Tried to boot Normally but got BSOD, and since I'm doing this remotely I didn't see the actual message but my friend said it was "XP shutting down to prevent further damage"

6) Tried to boot into command prompt, but got BSOD, and since I'm doing this remotely I didn't see the actual message but my friend said it was "XP shutting down to prevent further damage"

7) Using a XP SP2 CD (not the original) I booted to the Repair Console and did CHKDSK C: /R, and that ran without any errors

Re-booted and still got BSOD, and since I'm doing this remotely I didn't see the actual message but my friend said it was "XP shutting down to prevent further damage"

9) Then I used the Avira Emergency Boot ISO that runs a virus scan and we still get the BSOD

So now I'm at the "crossroads" of what to do and I'm asking for advice.

I'm considering the following:

1) Booting with ERD Commander to do a System Restore, but I think this won't accomplish much.

2) I have heard of booting from the c:\I386 directory and restoring the Registry

Is there a way to repair the Registry using a bootable ISO, or is there some program or technique to fix this without reloading a new copy of XP/SP2 or is it possible to load a new copy of XP/SP2 and retain all of the programs and settings?

Thanks

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All Answers

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a thought....

by ---TK--- In reply to How to Fix BSOD Without t ...

back up the data and reinstall XP.

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back up the data and reinstall XP

by cool_hand_2 In reply to a thought....

Yes, that maybe the final answer and my friend would have never been in this situation if he had done regular backups, like I have told him for months.

So I'm looking for approaches to fix either the XP Registry, "system files", MBR, or bootloader to avoid a reload.

I have previously done a "reload in place" that preserved the applications and settings with the original CD, but this time we don't have the original CD.

I'm looking for the best strategy because usually I have found you have only a couple good shot at success at this point.


Thanks,

Cool Hand

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Try this

by Breezer85 In reply to How to Fix BSOD Without t ...

if you can boot into recovery console restore the pc using the command line. Let me know if you need instructions.

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Boot into recovery console restore the pc using the command line

by cool_hand_2 In reply to Try this

Yes I can do that, and which commands to "restore" would you recommend?

If there is a URL that explains your method, please include it.

I have read articles about using Bootcfg, FIXMBR, FIXBOOT, and doing Registry restores at the command prompt.


Regards,

Cool Hand

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Have a look at this

by Breezer85 In reply to Boot into recovery consol ...

this works for me every time!
http://74.125.77.132/search?q=cache:DGsr0xGfFCoJ:www.bleepingcomputer.com/forums/topic175194.html+%22here+is+how+to+do+exactly+what+the+title+says%22&hl=en&ct=clnk&cd=1&gl=uk

scroll down to the heading
"Here is how to do exactly what the title says"

Let me know if this works for you! DON'T FOLLOW ANY OTHER ADVICE ON THAT PAGE!!!

ps: sorry it's a cached page, got proxy filters at work!

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See how you go with this

by Jacky Howe In reply to How to Fix BSOD Without t ...

Boot into Safe Mode and logon if it is required. Wait until it has finished loading. Press Ctrl+Alt+Del at the same time and hopefully you will have the Task manager.
<br>
If you have access click on the Applications Tab. Down the bottom right you will see New Task, click on it.
<br>
In the box Open: type msconfig and click OK.
<br>
Now if you have the Configuration Utility open. <br>
Configure selective startup options<br>
In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.<br>
Click to clear the Process SYSTEM.INI File check box.<br>
Click to clear the Process WIN.INI File check box.<br>
Click to clear the Load Startup Items check box. Verify that Load System Services and Use Original BOOT.INI are checked.<br>
Click the Services tab.<br>
Click to select the Hide All Microsoft Services check box.<br>
Click Disable All, and then click OK.<br>
When you are prompted, save the settings and restart the PC in Safe Mode.
<br>
If you have access navigate to the USB drive and run Spybot. It should clear they way for you to be able to restart normally and Update and run MalwareBytes. If you are unsuccessful with the screen not displaying the Icons but you were able to run Task Manager follow the previous steps but type in explorer in the box Open: Good luck
<br><br>
< forgot a bit and added a bit more >
<br>
Download Spybot - Search & Destroy and install it. Update it. Copy the entire install folder to a USB Stick
<br>
http://www.safer-networking.org/en/download/index.html
<br><br>
Just to be on the safe side when you finish do an online scan with Bitdefender.
<br>
http://www.bitdefender.com/scan8/ie.html
<br><br>
<i>Keep us informed as to your progress if you require further assistance.
</i>

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What kind/brand of computer?

by 1bn0 In reply to How to Fix BSOD Without t ...

Is this a brand name computer? If yes it may have a restore partition that would reload it to the factory load without requiring a cd.

If this is a clone, any generic OEM cd should work as long as you have the original COA number for that computer.

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