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How to fix remote desktop in windows xp

By lm1917 ·
I am using remote desktop Windows XP pro. Ver. PC1 and PC2 are alike.
When I use PC1 remote desktop go to PC2 and login PC2 reboots.
I tried from other PC???s I get the same PC2 reboots.
Went I go form PC2 to PC1 I can login OK.
Can you give me step-by-step instructions to resolve this issue

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All Answers

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Try a different User Account on PC2

by OH Smeg In reply to How to fix remote desktop ...

It sounds as if there is a corrupt User Profile involved here on the PC that is rebooting.

Col

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Reponse To Answer

by lm1917 In reply to Try a different User Acco ...

Yes remote desktop works ok, I can go from PC2, to PC1 and PC3 and loogin with my user account and I see the desktop all PC's ok.
We have installed remote desktop again with the some issue.
I have new User Profile but I still get the rebooting issue.

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events viewer

by patdeutsch In reply to How to fix remote desktop ...

check the events viewer in the computer management. paste it here so we can help you.

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Reponse To Answer

by lm1917 In reply to events viewer

I will look in to this today. thanks

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Reponse To Answer

by lm1917 In reply to events viewer

Event Type: Warning
Event Source: Microsoft Fax
Event Category: Initialization/Termination
Event ID: 32068
Date: 11/3/2011
Time: 9:21:06 AM
User: N/A
Computer: G000125804
Description:
The outgoing routing rule is not valid because it cannot find a valid device. The outgoing faxes that use this rule will not be routed. Verify that the targeted device or devices (if routed to a group of devices) is connected and installed correctly, and turned on. If routed to a group, verify that the group is configured correctly. Country/region code: '*' Area code: '*'

Computer: G000125804
Description:
Fax Service failed to initialize any assigned fax devices (virtual or TAPI). No faxes can be sent or received until a fax device is installed.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source: Microsoft Fax
Event Category: Initialization/Termination
Event ID: 32068
Date: 11/3/2011
Time: 9:21:06 AM
User: N/A
Computer: G000125804
Description:
The outgoing routing rule is not valid because it cannot find a valid device. The outgoing faxes that use this rule will not be routed. Verify that the targeted device or devices (if routed to a group of devices) is connected and installed correctly, and turned on. If routed to a group, verify that the group is configured correctly. Country/region code: '*' Area code: '*'

Fax Service failed to initialize any assigned fax devices (virtual or TAPI). No faxes can be sent or received until a fax device is installed.

Event Type: Warning
Event Source: EventSystem
Event Category: (52)
Event ID: 4356
Date: 11/3/2011
Time: 9:20:41 AM
User: N/A
Computer: G000125804
Description:
The COM+ Event System failed to create an instance of the subscriber partition:{41E90F3E-56C1-4633-81C3-6E8BAC8BDD70}!new:{7E89FF0B-F649-4F9A-A9C3-F05DFAAA3DA1}. CoGetObject returned HRESULT 80070005.

Description:
A listener has been started for entry number 7546 . Connections to this entry number will launch C:\win32app\ingr\FRMSHARE\bin\ftser.exe

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Did remote desktop ever work, or is this a new install?

by robo_dev In reply to How to fix remote desktop ...

The rebooting thing on PC2 sounds like a corrupt driver, service, or other Windows component.

If system restore is enabled, go back to a restore point when it worked properly.

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Reponse To Answer

by lm1917 In reply to Did remote desktop ever w ...

I can fine a good system restore point the works properly. thanks

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Raply1

by lm1917 In reply to How to fix remote desktop ...

Yes remote desktop works ok, I can go from PC2, to PC1 and PC3 and loogin with my user account and I see the desktop all PC's ok.
We have installed remote desktop again with the some issue.
I have new User Profile but I still get the rebooting issue.

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As patdeutsch said

by OH Smeg In reply to How to fix remote desktop ...

What's in the Event Viewer?

If you've loaded a new user profile and gone to a earlier Restore Point it has to be a Windows Issue so we'll have to look at the Windows Logs.

Post the Log here and we'll see what we can find if anything.

Col

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Driver or Video Issue

by techrepublic In reply to How to fix remote desktop ...

I have encountered this once before. To resolve the problem, I tried taking a laptop directly to the machine that was rebooting. When I started my remote session, the target machine threw out a BSOD and immediately rebooted. The video card was an older OEM ATI AGP card. Updating the drivers did not resolve the problem entirely, so I swapped cards with another machine (identical Optiplex GX620). That solved the remote desktop issue on the first PC, but the PC that received the suspect video card started having issues (including remote desktop issues), so the card was replaced entirely, which solved the problem.

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