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How to retrieve files from a drive needed to be re-formatted?

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Healer

Thanks Seanfred for your recommendation. I am downloading the Knoppix live DVD V6.71 and shall try it. In the meantime, could you please refresh my memory where the windows drive and peripheral drive will show up under the Linux system. I can only see the Linux file system.

The Easus software doesn't report the condition of the drive. However I did see quite a few lost/corrupted files. I have since uninstalled the software because it only allows free 1GB recovered.

I have not tried any drive test utility yet. As I am not sure which to use yet. Will the drive test uitlity erase the file or make it worse? I can't use the chkdsk command because the Windows system doesn't detect it at all.