General discussion

  • Creator
    Topic
  • #2301452

    How to Turn OFF Doc. Recovery in Word XP

    Locked

    by james goerke ·

    At my company we dont save any documents on the local computers, everything is kept on a single server. However, whenever Word XP crashes the document recovery comes up and we can’t use the document that was recovered becuase it doesnt have any of our macro’s that we use and it also doesn’t reflect on the server. This isnt a big problem because word doesnt crash so much and we just tell everyone to not recover the document. However, I have this one user who is getting messages that Word is recovering documents even whe she is not in Word. It also happens when she is in word and its recovering documents that she has never worked on or recognizes. One of the file names is Zcccoutline.dot that she had recently. Now, I was hoping there was someway to turn the document recovery service off so that would take care of the problem. Is there and if so, how? Or, if there is another solution to this problem please let me know of your suggestions, thanks!

    James

All Comments

  • Author
    Replies
    • #3383993

      How to Turn OFF Doc. Recovery in Word XP

      by oz_media ·

      In reply to How to Turn OFF Doc. Recovery in Word XP

      TWO THINGS:
      The first will disable a document recovery as it crashes.

      During a crash you should get a Microsoft Word dialogue box saying:
      Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience.
      This dialog box will have a checkbox, uncheck to disable document recovery.

      SECOND: Go to Tools>Options and click the ‘Save’ tab. You will see a list of Save Options. at the bottom of the list is a checkbox, this will let you decide how often Auto Recovery will save the document for recovery. Unchecking this disables the auto recovery save.

      As for other documents benig opened by the AUto recovery feature.
      this may have something to do with the network paths. Autorecovery saves to a folder (ifyou are using an application server to provide Word, your document save path MAY be in the server, you can see which folder the documents are saved to from the same “SAVE” window decribed above.)If this is on a network path, it may be when opening Word, it is looking to that path and trying to open other documents from other crashes. Not too sure about that one but it is worth a look.

    • #2739824

      Reply To: How to Turn OFF Doc. Recovery in Word XP

      by james goerke ·

      In reply to How to Turn OFF Doc. Recovery in Word XP

      This question was closed by the author

Viewing 1 reply thread