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HP Deskjet Slows Computer

By acosgrove ·
I have an HP DeskJet 1120c printer which I am attempting to install on my lan via an HP JetDirec EX external print server. I can get the thing on, I have the queue objec, server object, and printer object created. The user can print to it. All isfine except that after the user has printed, her system remains running extremely slow. We've upgraded her system hardware to a PII 450 with 96 MB RAM and it didn't help. There are three techs who have been working on this for way too long and we would appreciate any help you can offer.

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HP Deskjet Slows Computer

by OnePerson In reply to HP Deskjet Slows Computer

Is it slow when printing as well? Can other systems print to it without problem? Is the system slow with network related activity such as browsing the network?

Once, I had a system that was extremely slow during/after printing... found that there were *15000* temp files in the temp directory. Cleaning time...

Michael - MCSE

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HP Deskjet Slows Computer

by acosgrove In reply to HP Deskjet Slows Computer

The question was auto-closed by TechRepublic

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HP Deskjet Slows Computer

by Tathtar In reply to HP Deskjet Slows Computer

This one is way out there but its worth a try, look in the %WINDIR%\Spool\Printers directory and see if there is anything hanging out there!

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HP Deskjet Slows Computer

by acosgrove In reply to HP Deskjet Slows Computer

The question was auto-closed by TechRepublic

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HP Deskjet Slows Computer

by brucea In reply to HP Deskjet Slows Computer

Hopefuly you have this resolved by now, but if not...
HP has a real tendancy to include a whole bunch of unneeded junk in the inkjet drivers and much of this stuff does not even work when the printer is networked.
After printing (and the station is running slowly), try using ctrl-alt-del to see what applications are running. Close anything with HP or deskjet, dj, etc. in the name one at a time. If closing one of these speeds the station back up, you have a conflict with that HP app. You can then try removing it from the system. If you can get it down to just the driver and none of the HP applets on the station, that would probably fix the problem. P.S. These applets are usually used as remote control panels for the printer or some type of printer monitor and often require 2-way communication with the printer to opperate correctly.

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HP Deskjet Slows Computer

by acosgrove In reply to HP Deskjet Slows Computer

The question was auto-closed by TechRepublic

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HP Deskjet Slows Computer

by jesselou In reply to HP Deskjet Slows Computer

try to redirect or change your port settings
you may have some conflicts with your com
ports try to peep on your device manager for a minute.

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HP Deskjet Slows Computer

by acosgrove In reply to HP Deskjet Slows Computer

The question was auto-closed by TechRepublic

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HP Deskjet Slows Computer

by stevenm1 In reply to HP Deskjet Slows Computer

If this just happens to this user then remove the drivers, reboot, then reinstall them. If this happens to EVERY user that prints to this printer then this sounds like a typical HP networked printer. I doubt HP gave much consideration to networkedprinters when they designed the drivers. Typically a HP app remains running durring and after printing is finished. This app (and lots of related threads) allows for the advanced printing features like dual sided printing (by flipping the papers over after they've printer the odd nos. on the top of the pages). I suggesa totally removing the HP drivers and replacing them with the HP Deskjet driver that came with the OS *UNLESS* you need color or those advanced features. You could create a second printer as well with just the OS hp DJ driver for B&W while keeping the printer with Hp drivers as the advanced features/color printer.

Another solution that works well but can be a pain to setup is to replace the jet direct with a 486 PC with the drivers and the

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HP Deskjet Slows Computer

by acosgrove In reply to HP Deskjet Slows Computer

The question was auto-closed by TechRepublic

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