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HP deskjet truncates portion of letters

By jerry ·
Why would my hp printer truncate the lower portion of characters? For instance, the lower part of a small "g" won't print.

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by highlore In reply to HP deskjet truncates port ...

Did you check your black cartridge by trying to use a new one?

Sometimes cartridges fail to print properly. As the nozzles of the printer are on the cartridge that would be my first bet.

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by jerry In reply to HP deskjet truncates port ...

I've already tried changing the print catridges.

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by husp1 In reply to HP deskjet truncates port ...

try uninstall and reinsall of sortware.

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