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HP DJ and NT print delay

By kentward ·
I have a question about the time it takes for a HP printer to begin printing. What I mean is the time it takes after the user hits print to the time the printer starts printing. Our HP printers are taking anywhere from 1 - 3 minutes to start printing, even on single pages with very little information. We have reinstalled the entire system (fdisk, reformat, etc.) and the system will start printing almost immediately. After several weeks, the printing start time gets longer and longer. This are actually individual users computers with one printer attached to it via the parallel port and the printers are not shared. We upgraded two of the CPUs to Win2000 and the problem seems to gone away. The printing is slow compared to going to Epson or Lexmark printers but it is much faster than before.
We watch the user cold boot the computer, bring it back up, only open say word or excel to print a file and the print time seems to take forever. They don't have tons of applications that are running in the background. The process list in on the Task Manager is not packed with processes. It seems to be the normal list.
When I switch printers and drivers to say a Lexmark, printing is almost instant.
The only protocol we have running is IP.
The AntiVirus is not the problem.
When printing and watching the Task Manager. The "System idle" is 96+% during the delay and only after the delay does the "Spoolss.exe" begin.

Another note is that we have tried to print using both RAW and EMF,but no difference is noted.

Here are the specs on the systems this is occurring on:

Pentium I & II
WinNT 4.0 SP 5 or 6a
RAM 128M - 256M
HP DeskJet 600c, 800c, & 900c series printers (have tried latest drivers)
HD Space Available - 500M and up

Any help would be much appreciated.

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HP DJ and NT print delay

by jason.pruitt In reply to HP DJ and NT print delay

I'd make sure that my page file is not the problem. Right click "my computer" goto properties...then go to performance. Make sure page file min and max are the same size. If you can put the page file on a partition other than the system partitionwith its own controller card then that will help performance. Another key is to make sure the page file is double the siz of your RAM. It's my opinion that your page file is not large enough. We use Disk Keeper 4 to defragment our drives. I'd check how fragmented the drive is and run diskkeeper next. Checking and changing the size of the page file is the cheaper solution if you don't have Disk Keeper. I hope this helps you.

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HP DJ and NT print delay

by kentward In reply to HP DJ and NT print delay

Sorry, but been there done that got the t-shirt, mug and sunglasses. on page file I go 150% to 200% RAM and we O-O defrag.

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HP DJ and NT print delay

by jason.pruitt In reply to HP DJ and NT print delay

We have HP DeskJet 720 and 800 series printers set up locally and networked. The only problems we experience with those printers printing occur because some forms we use were written for specific printer drivers.

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HP DJ and NT print delay

How is this computer networked with the rest of the computers... We have had "network bog down" difficulties when using a small hub(local/4 port) with a computer that has a printer networked. Our problem was that the hub would not serve the information fast enough to the printer no matter how it was connected to the network no matter what. There seemed to be a minimum buffer that had to be filled on the device before it would begin printing anything. This problem was observed whethet the printer was on the network directly or linked through someones PC.

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HP DJ and NT print delay

by kentward In reply to HP DJ and NT print delay

There are several systems that this is happening to. They are on different switches or hubs, all switches and hubs are 3Com. 24 port units. Also the printers in all cases are connected to the computer wiht the problem via parallel so the hub/switch should not be a factor. These are not shared printers.

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HP DJ and NT print delay

by Lord Foul In reply to HP DJ and NT print delay

Is your printer cable IEEE 1284 compliant?

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HP DJ and NT print delay

by Shanghai Sam In reply to HP DJ and NT print delay

Yes, I have switched and or replaced all cables

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HP DJ and NT print delay

by kentward In reply to HP DJ and NT print delay

This question was closed by the author

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