Question

Locked

HP LAPTOP WILL NOT BOOT UP WHEN USB DEVICES ARE PLUGGED IN

By audiotec ·
My wife has a HP dv1000. It sticks at the Boot up screen if any USB devices are plugged in. I am believe it is the start of a mother board problem.

This conversation is currently closed to new comments.

8 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Answers

Collapse -

replace the battery

by The Scummy One In reply to HP LAPTOP WILL NOT BOOT U ...

As a test first, remove the battery and leave it out. Plug in the power cord, and see if it works.
If it does, replace the battery. If not, you are likely right.

Collapse -

Re: No boot on USB

by 45GEEK In reply to HP LAPTOP WILL NOT BOOT U ...

The battery is a possibility but some of the HP laptops are set up to read a smart key to boot, part of their security package. If you don't have the key set up plugging in a USB that is not equipped with a key the laptop will freeze expecting to locate a key that it will never find. You can disable it by going into start > control panel > security functions> disable the smart card/pass key option. This option is on by default in most "business edition" HP laptops. One of its selling points. Also if you want added protection go to the HP website and read how to set up a boot access key, a pretty neat trick/option for further securing your data. Sometimes it is used with HP's Laptop lowjack feature.

But again try the battery first as extra drain on an already low battery can cause all sorts of problems.

Good Luck!!

Collapse -

Good to know

by The Scummy One In reply to Re: No boot on USB

I havent run into that on the systems that we have gotten. Thanks

Collapse -

Bios

by Larry2148 In reply to HP LAPTOP WILL NOT BOOT U ...

It may be trying to boot of that USB device, check in the bios and ensure that you aren't booting up off anything other than your internal harddrive and boot from usb is disabled.

Collapse -

HP Laptop Not Boot UP

by ashily24dee In reply to HP LAPTOP WILL NOT BOOT U ...

If the battery of the HP laptop is not in a good condition, sometimes booting problems might happen. To remove any static charges accumulated in the battery, you would have to remove the battery and press the Power button for about 25-35 seconds. Then reset the battery. Even after this, if your laptop is not booting up then you could perform the battery calibration and press F8 key to boot in safe mode.

Collapse -

Boot sequence

by Walid AlMoselhy In reply to HP LAPTOP WILL NOT BOOT U ...

what about changing the boot sequence to not include USB devices, or boot from HDD first

Collapse -

hi try this

by markp24 In reply to HP LAPTOP WILL NOT BOOT U ...

If the boot sequence in the bios is set to internal hdd as the first device and you still have issues, turn off USB legacy options in the bios. I had this issue with a Drobo unit that when connected to a pc and you cold booted it it would hang at the bios screen. the fix was to turn off the usb legacy support.

Back to Laptops Forum
8 total posts (Page 1 of 1)  

Hardware Forums