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October 24, 2007 at 10:43 am #2229229
HP network printer going offline
Lockedby hbleemel · about 16 years, 5 months ago
We have an HP network printer shared from a Windows 2000 server and occaisionally it goes offline. We updated the firmware, drivers, etc… with no fix. It’ll work for a few days then go offline. Any ideas on what the cause could be?
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October 24, 2007 at 10:43 am #2468293
Clarifications
by hbleemel · about 16 years, 5 months ago
In reply to HP network printer going offline
Clarifications
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October 24, 2007 at 11:13 am #2468280
I had a similar issue…
by chris910 · about 16 years, 5 months ago
In reply to HP network printer going offline
I resolved a similar issue about 2 years ago by changing a SNMP timming setting in the printers network setup.
I’m Sorry I don’t remember the exact details but maybe this will start you looking in the right direction.
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November 5, 2008 at 6:08 pm #2794593
Fixing an offline network computer
by hgintis · about 15 years, 4 months ago
In reply to HP network printer going offline
Try adding a printerer from the Control Panel–>Printers window. Windows Vista will find the printer sometimes even if the current driver says it’s offline. When the new printer is online, just delete the other printer.
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February 13, 2009 at 11:58 am #2765630
Try enabling SNMP on the printer
by aoliva · about 15 years, 1 month ago
In reply to Fixing an offline network computer
I had an HP color Laserjet 4700 installed on a Windows 2003 server that was continuously going offline. I would restart the Printer Spooler service and it would come online for a couple of minutes and then go back offline. I checked the settings on my printer and realized that I had disabled SNMP on the printer. Once this was turned back on the printer came back online and stayed online.
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February 24, 2009 at 4:30 am #2763980
Super Aoliva!!!
by teresia.willstedt · about 15 years, 1 month ago
In reply to Try enabling SNMP on the printer
This has been a problem here as well. A HP 3800 printer that just suddenly stopped working. Restarted the print spooler on the server and the printer was online for around 30-45 sec, then it went offline again. Had no problem pinging or accessing the printers configuration page, but was not possible to print.
After having changed hardware, updated drivers and firmware I was sure we would have to throw this printer away. Then I found this post and after activating SNMP it started working again! Not sure why or when it was deactivated.. But that does not matter now.
Thanks alot! This made my day! 🙂
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February 13, 2009 at 12:08 pm #2765627
We have same issue here
by slayer_ · about 15 years, 1 month ago
In reply to HP network printer going offline
SNMP Is enabled here however, for read-write access.
Suggestions?
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February 25, 2009 at 9:09 pm #2762989
Reinstall printer driver
by hgintis · about 15 years, 1 month ago
In reply to HP network printer going offline
I have found the fastest, sure thing, is to go to the printers section of control panel, delete the printer, ask Windows to look for new printers, and reinstall the printer when Windows finds it.
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April 28, 2009 at 6:51 am #2960476
We had to turn snmp OFF
by thisisfutile · about 14 years, 11 months ago
In reply to HP network printer going offline
That’s strange. Same issue, but I UNchecked the SNMP setting in the Properties > Port settings of our printers and now they’re back on line and working as expected.
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May 17, 2010 at 2:20 am #3024249
SNMP turned off cures problem
by hungryhendry · about 13 years, 10 months ago
In reply to We had to turn snmp OFF
Same here, we had to turn off SNMP and it immediately came online. This is an HP B9180 photo printer on a network.
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May 13, 2009 at 1:11 pm #2943662
Printer Offline
by liljoe1971 · about 14 years, 10 months ago
In reply to HP network printer going offline
Check to see if there is another printer with the same IP address,if so turn that printer off and test. This happened to me when I had placed a printer on the floor and a user had the bright idea of turning it on thinking they could use it. It caused an IP conflict with another printer (printer that went offline).
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July 15, 2011 at 4:32 am #2844145
HP Network Printer Offline Error
by ashily24dee · about 12 years, 8 months ago
In reply to HP network printer going offline
Hi,
Auto continue provides two settings, off and on (the default).
If the printer is on a network, it should probably be set to ???On???.
The on setting causes the message which appears on the printer control panel display, and the printer goes offline for ten seconds, before returning online if an error occurs that prevents printing.
The ???Off??? setting causes the messages to remain on the printer control panel display, and the printer to remain offline until ???Select??? is pressed, if an error occurs that prevents printing.
Get more information to fix HP Network printer offline error :
http://printers.iyogi.com/hp/hp-network-printer-offline.html
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