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HP Pavilion laptop Media Center Problems

By dbellwoar ·
My laptop is only 7 months old (Sorry, I'm not a Geek.) The Media Center used to play DVDs well but suddenly now a message appears, "Decoder error, please restart..." My kids surf websites all the time and I do have anti-virus, firewalls and spam controls? I tried to re-install the Media Player using the instructions from my original kit, but to no avail.

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