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HP Printer Freeze

By malcolmpb ·
I have an HP Officejet Pro L7500. A document is stuck in the print queue. It has not printed and I cannot cancel or delete it. I have tried turning the printer on and off and also the computer. Deleting all documents has deleted all subsequent documents but not this problem one. What do I do to clear this document?

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by robo_dev In reply to HP Printer Freeze

How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP

support dot microsoft dot com/kb/946737

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