Question

Locked

I have a user (XP pro) who gets locked out of her account every day.

By btoohey ·
Every evening after the user leaves I go into AD and unlock her account the next morning she is locked again. I've made a completely new profile on the pc and in AD and she is still getting locked out. I've unplugged the pc's power to rule out the Auto startup we have running and had no luck.
Any ideas are MUCH appreciated

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All Answers

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Has this always happened?

by neilb@uk In reply to I have a user (XP pro) wh ...

Or can you track down when it started to something like a password change? This can cause this issue if the user has a scheduled task that's trying to run with her as the user or a drive mapping on another PC is trying to re-establish using the old password.

Edited to add some helpers...
http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=7af2e69c-91f3-4e63-8629-b999adde0b9e

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The user started with the company about a month ago,

by btoohey In reply to Has this always happened?

everything was fine for a few days but I discovered a typo in her acct and corrected it, the issue started shortly after. I then deleted the acct completely off the pc and AD and recreated it with the correct spelling. I'll have to check the scheduled tasks and the drive mappings but as far as aI know her mapped drives are all accessable.
Thanks for the ideas so far and keep them coming.
Brian

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Any other ideas?

by btoohey In reply to The user started with the ...

I checked scheduled tasks and there where none and her mapped drives opened without issue.

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Saved passwords

by pc21geek In reply to Any other ideas?

Does the client have a saved password in XP?
Go into the control panel, then users, click on her name, then on the Advanced tab to the right. Then click on Manage Passwords. If she has an old password stored in there (proxy, mapped drive, etc) then it will lock her out all the time.
Not sure this is your issue, but its one more thing to look at.

Good luck,

Kevin

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Saved passwords

by pc21geek In reply to Any other ideas?

Does the client have a saved password in XP?
Go into the control panel, then users, click on her name, then on the Advanced tab to the right. Then click on Manage Passwords. If she has an old password stored in there (proxy, mapped drive, etc) then it will lock her out all the time.
Not sure this is your issue, but its one more thing to look at.

Good luck,

Kevin

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Multiple log ons?

by CompHelpNJ In reply to Any other ideas?

Perhaps this user is logged onto more than one workstation? It doesn't have to be a scheduled task that is causing the problem - simply being logged onto another workstation with an expired password could result in account lock outs.

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Good thinking.

by btoohey In reply to Multiple log ons?

It turns out theat the user was at a different cube when she started and was still logged on. Now I just have to wait for tomorrow morning to verify that was the cause. I can't imagine what else it could be.
Thanks!!!

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User logged in Elsewhere

by aletha In reply to Good thinking.

I had something like this before, the user is logged in elsewhere on another PC. Most properly a PC that is not shutdown everyday and is still on all this time. Check the Event logged on the AD server, that is how I found out.

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Was this the problem?

by KaryDavis In reply to Multiple log ons?

I'm just curious because I had the same problem once, only I was the user logged in on a machine I was working and had changed my password before going back to it....

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Follow-up??

by Your Mom 2.0 In reply to Was this the problem?

Dontcha hate it when someone submits a question, asks for help, takes your suggestion, and then doesn't follow up to tell you if it worked? Where's the learning opportunity in that?

Brian, where ever you are, you're a tech-tease.

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