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I want to know how to make my CD\DVD drive work again?

By archabdalla ·
Hi, I just installed windows 7 when I found in my softwares, Asus S2014L1T_V102 executable file, I didnt know what was it so I executed it, it started a cmd window, I pressed Y as commanded and it started, I immediately terminated the window as I didnt know what it was doing till I check, apparently I messed something up cause now the pc doesnt recognize my CD\DVD drive anymore even though I formatted my C drive and re-installed the windows 7 again, and the lamp in the CD rom is on all the time now, but I cant get the tray to open or the drive to work, someone please help me. Thanks

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Firmware Update?

by TheChas In reply to I want to know how to mak ...

It sounds like you have a partially complete or incompatible firmware update for your CD drive.

First, what make and model is your CD drive?

Go to the manufactures website and download the correct firmware for your drive. With any luck, flashing the firmware will fix it.

Good lesson in being cautious on executing files and reading the message prompts in the command window.

Chas

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