Question

Locked

In Hotmail

By zimonar ·
Why I can't open my messages in hotmail inbox ?

This conversation is currently closed to new comments.

9 total posts (Page 1 of 1)  
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Clarifications

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by PurpleSkys

Do you have more information? Error message..what exactly is happening when you try

All Answers

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In Hotmail,

by zimonar In reply to In Hotmail

I select the message in the inbox and it won't open

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Reponse To Answer

by OH Smeg In reply to In Hotmail,

Then the Cloud is broken.

What OS and Browser are you attempting to use here?

Col

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In Hotmail

by zimonar In reply to In Hotmail

I'm using the Window Explorer.

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Reponse To Answer

by PurpleSkys In reply to In Hotmail

I think Oh Smeg means what windows are you using? Is it XP, Vista, Windows 7?And your browser is Internet Explorer?

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Reponse To Answer

by OH Smeg In reply to In Hotmail

Not really sure how Windows Explorer can read a Web Page but none the less I'm assuming you mean Internet Explorer or you mean you are using Windows and IE.

Either way did you apply the Patch that came out a couple of days ago for IE?

If so look at the security settings that get changed to a higher standard to prevent infections or code running without user input. Depending on which version of IE you are running the steps are different so you'll have to look in IE's Help Files on your system to get the actual direction's on how to Access the IE Security Settings.

Col

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In Hotmail,

by zimonar In reply to In Hotmail

Yes, I'm using Internet Explorer and my computer is Window 7 Starter. I click on the message in my Inbox and it won't open.

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I had a client with a similar issue, it turned out to be she had

by Deadly Ernest In reply to In Hotmail

accidentally left the cursor sit over the link "Upgrade to Outlook.com" (which should be labelled 'downgrade') and it did an auto upgrade. The new layout has the inbox link in a slightly different place.

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