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  • #2149986

    In XP-Pro unable to install Service Pack 3, getting Access Denied msg !

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    by kakatua ·

    I have XP-Pro and very recently tried to download and install Service Pack 3 as part of Windows Automatic updates. But after the installation started and went for a while , I got the error msg, “Access Denied” and some concluding msg like, “Now your system will revert back to the original condition as before the update”. FYI I am using my regular login profile which has administrator privilege. Please help as the SP3 is needed to be installed in my laptop for security reasons I suppose. Thanks.

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    • #2916841

      Clarifications

      by kakatua ·

      In reply to In XP-Pro unable to install Service Pack 3, getting Access Denied msg !

      Clarifications

    • #2916833

      Virus or…

      by mamies ·

      In reply to In XP-Pro unable to install Service Pack 3, getting Access Denied msg !

      A virus may have infiltrated your system which denies you the administrator privlidges. Although you could try downloading the installation itself and try and run it from the actual administrator account.

      • #2916814

        I agree, I’ve downloaded it and keep a copy on my flash drive,

        by computercookie ·

        In reply to Virus or…

        when you install, if it fails see if you can determine a when the process failed.

        The only time I’ve had a problem was when the backup failed, this was because the PC had problems.

        316 MB and on all the updated PC’s I’ve installed it on it only loaded 66 MB of files. It’s not like XP SP2 where there are a lot of changes, just a few minor changes and all the updates between SP2 and SP3.

      • #2916785

        I have scanned my laptop directly from the major AV websites

        by kakatua ·

        In reply to Virus or…

        I have scanned my laptop directly from the major AV websites, which reported nothing. Also recently (last week) I have uninstalled McAfee Security Suite and installed AVG 8.0 internet Security package. Both the AV regularly scanned and reported that my laptop is virus free. Do you still think I have a virus ??? I also tried the SP3 installation several times in the past one week but no good. However I did not try the installation from with “Administrator” account but I do not know how to only download the SP3 and save it in a location without Windows automatic updates which tries to install by iteself. Pls help.

    • #2916808

      If you need to install SP3 then you will have to do a full re-install.

      by Anonymous ·

      In reply to In XP-Pro unable to install Service Pack 3, getting Access Denied msg !

      To make it work “sp3” then you will have to do a full re-install of Windows. Make sure you do a back up of your files etc.
      First download the sp3 from here:
      http://www.softpedia.com/progDownload/Windows-XP-SP3-Download-90001.html#download_locations
      And select the link:
      “External Mirror 2 – Checked Build”.
      After this burn it to a cd disk. Then wipe your drive and do a fresh install of Windows then SP2 and SP3. You will not get the errors that you are getting now do it this way. But the choice is yours.

      Please post back if you have anymore problems or questions.

      • #2916784

        Not sure if this will be possible, pls advise further.

        by kakatua ·

        In reply to If you need to install SP3 then you will have to do a full re-install.

        My laptop has a OEM version of XP Pro.. It came with this Dell Inspiron laptop installed and did not come with any additional CD for XP pro. So if I wipe off my laptop I do not have a XP installation disk to reinstall the OS again. And this laptop is out of warranty from Dell, so they will not be interested to support me free. Also this laptop has tons of info which I do not want to wipe off at this stage (Its a huge and time consuming task to back off the data and certain standalone programs). Re-installation of XP will be my last resort if nothing works. Pls advice if I have to do it ultimately, how can I re-install XP Pro without a XP installation CD (this is a OEM ver from Dell). And most likely re-installation will automatically resolve the issue.
        Also can you please detail me about the .exe file I have downloaded from http://www.softpedia.com/progDownload/Windows-XP-SP3-Download-90001.html#download_locations )External Mirror 2 – Checked Build), if that is an ISO file to be directly burned in a CD, or a standalone .exe file that installs XP SP3 directly ? – Thanks.

        • #2914685

          The file you have listed should be the Executable File to install SP3

          by oh smeg ·

          In reply to Not sure if this will be possible, pls advise further.

          It’s a bit hard to actually look without downloading it as to what it does but if it was a ISO File the Extension would be ISO not EXE.

          You should read M$ SP3 Information

          [i]Information about Windows XP Service Pack 3
          View products that this article applies to.
          Article ID : 936929
          Last Review : June 20, 2008
          Revision : 7.0
          On This Page

          SUMMARY

          MORE INFORMATION

          How to obtain Windows XP SP3

          Windows XP SP3 support information

          Steps before you install Windows XP SP3

          More information for advanced users

          How to obtain a white paper for Windows XP SP3

          Problems that are fixed in Windows XP SP3

          Hard disk requirements when you install Windows XP SP3

          Application compatibility in Windows XP SP3
          SUMMARY
          This article discusses the information about Windows XP Service Pack 3 (SP3).
          Back to the top

          MORE INFORMATION
          How to obtain Windows XP SP3
          For more information about how to obtain Windows XP Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
          322389 (http://support.microsoft.com/kb/322389/) How to obtain the latest Windows XP service pack
          Back to the top

          Windows XP SP3 support information
          Microsoft provides free setup and compatibility support for customers who install Windows XP SP3. To obtain support for a Windows XP SP3 issue, we recommend that you follow these steps: 1. Visit the Windows XP Support Center. To do this, visit the following Microsoft Web site:
          http://support.microsoft.com/ph/1173 (http://support.microsoft.com/ph/1173)
          2. To find content that is related to your issue, you can search the Microsoft Knowledge Base. Or, you can use the tabs on the left side of the page. In particular, use the tabs that are labeled Top issues, Error messages, and Installation and setup.
          3. If you cannot find content that is related to your issue, use the Contact a support professional by email, online, or phone link on the Contacts tab.
          4. Make sure that you select Windows XP Service Pack 3 from the Select a Product list.

          Back to the top

          Steps before you install Windows XP SP3
          To view some recommended steps to take before you install Windows XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
          950717 (http://support.microsoft.com/kb/950717/) Steps to take before you install Windows XP Service Pack 3
          Back to the top

          More information for advanced users
          To view the release notes for Windows XP SP3, visit the following Microsoft Web site:
          http://go.microsoft.com/fwlink/?LinkId=116143 (http://go.microsoft.com/fwlink/?LinkId=116143)
          This information includes the following: ? Things to know before you download
          ? Overview of Windows XP SP3
          ? Significant changes in Windows XP SP3

          How to obtain a white paper for Windows XP SP3
          To obtain a white paper that describes what is new in Windows XP SP3 and that discusses how customers can deploy the service pack, visit the following Microsoft Web site:
          http://www.microsoft.com/downloads/details.aspx?FamilyID=68c48dad-bc34-40be-8d85-6bb4f56f5110&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=68c48dad-bc34-40be-8d85-6bb4f56f5110&displaylang=en)
          Problems that are fixed in Windows XP SP3
          To view a list of problems that are fixed in Windows XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
          946480 (http://support.microsoft.com/kb/946480/) List of fixes included in Windows XP Service Pack 3
          Hard disk requirements when you install Windows XP SP3
          For information about the hard disk space that is required when you install Windows XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
          947311 (http://support.microsoft.com/kb/947311/) The hard disk space requirements for Windows XP Service Pack 3
          Application compatibility in Windows XP SP3
          For information about application compatibility in Windows XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
          947309 (http://support.microsoft.com/kb/947309/) Some third-party programs may experience a change in functionality after you install Windows XP Service Pack [/i]

          available here

          http://tinyurl.com/3lco93

          Before considering attempting the install. But as it’s not working I would really suggest that you Backup all your Data & Settings with the File & Settings Transfer Wizard located in the main menu under Accessories, System Tools File & Settings Transfer Wizard, then attempt to use the Solution provided by M$ here

          http://tinyurl.com/5nacly

          You need to follow the directions in Method 3

          [i]Method 3: Reset the registry and the file permissions
          Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
          322756 (http://support.microsoft.com/kb/322756/) How to back up and restore the registry in Windows

          Important This method is intended for advanced computer users. If you are not comfortable with advanced workarounds, you might want to ask someone for help, or you might want to contact Microsoft Customer Support Services. To contact Microsoft Customer Support Services, visit the following Microsoft Web site:
          http://support.microsoft.com/contactus/ (http://support.microsoft.com/contactus/)
          1. Download and then install the Subinacl.exe file. To do this, visit the following Microsoft Web site:
          http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en)
          2. Start Notepad.
          3. Copy and then paste the following text into Notepad.
          cd /d “%ProgramFiles%\Windows Resource Kits\Tools”
          subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
          subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
          subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
          subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
          subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
          secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose

          Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure. However, they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.
          4. Save this Notepad file as Reset.cmd.
          5. Double-click the Reset.cmd file to run the script.

          Note This script file may take a long time to run. Additionally, you have to run this script as an administrator.
          6. Install Windows XP SP3.[/i]

          This should install the SP but it could just as easily wreck Windows so without a Backup in Place you run the risk of loosing all your data. The above does work but as I have only needed to do it once I can not be sure that there are not any problems associated with it but if M$ is correct even a Clean Rebuild from the Dell Recovery Partition may not allow you to install SP3 successfully.

          Col

        • #2924737

          Recovery Disks

          by mamies ·

          In reply to Not sure if this will be possible, pls advise further.

          You may need to burn recovery disks from the machine. This should have been done as soon as the computer was purchased. Other then that a set of recovery disks or Windows XP CD should have come with the machine.

          Also you have a recovery partition on your machine that when triggered at the startup just before windows boots it will load the recovery screen. Not sure but my toshiba laptop the button is F10

    • #2914976

      Well according the M$ this is only supposed to affect HP Computers

      by oh smeg ·

      In reply to In XP-Pro unable to install Service Pack 3, getting Access Denied msg !

      With AMD CPU’s but I’ve seen it affect a model of Acer with Intel CPU’s. According to M$’s Official Lie this only happens because SP3 is attempted to be applied to a AMD CPU Computer where the Slipstreamed Recovery Disc was made with a Intel CPU and a Intel Driver is preventing the AMD CPU for functioning correctly. Read the M$ Knowledge Base Article here and follow the directions for Method 3 to cure this issue.

      http://tinyurl.com/5nacly

      Of course have your Recovery Disc handy and perform a Full Data & Setting Backup before proceeding. Sorry but this is the simplest solution that I know that works here and as SP3 isn’t necessary as it is only a collection of Patches that will have already been applied and some Networking Utilities to enable connecting to a Vista Computer easier it’s not necessary. You can install a Service Pack Blocking Tool Kit to prevent seeing any notification about SP3 again it is available from M$ here

      http://tinyurl.com/48oojp

      Col

    • #2833268

      Troubleshoot inability to install SP3 in XP Pro.

      by wannabeangei ·

      In reply to In XP-Pro unable to install Service Pack 3, getting Access Denied msg !

      Before attempting to install XP SP3, you need to take into account why you received the error message… Due to another program changing your admin permissions, SP3 cannot create/modify the necessary registry keys. Therefore, it is necessary to download SP3, disable all antivirus and antispyware programs, reboot computer and start it in “Safe Mode (F8)” logging in as the Administrator.

      Before following the steps above, you will need to choose between 2 download methods…

      METHOD I: Manually download the update file, “WindowsXP-KB936929-SP3-x86-ENU.exe,” using the following web shortcut: http://www.microsoft.com/downloads/info.aspx?na=90&p=&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=5b33b5a8-5e76-401f-be08-1e1555d4f3d4&u=http%3a%2f%2fdownload.microsoft.com%2fdownload%2fd%2f3%2f0%2fd30e32d8-418a-469d-b600-f32ce3edf42d%2fWindowsXP-KB936929-SP3-x86-ENU.exe. THIS IS ONLY USED AS AN OPTION IF THEIR ARE TECHNICAL ISSUES PERVENTING YOU FROM USING AUTOMATIC UPDATE.

      Download “WindowsXP-KB936929-SP3-x86-ENU.exe” file, size 316 MB. Save the executable file to an easily accessible location.

      METHOD II: The other method of downloading SP3 is to obtain the SP3 ISO image file, “xpsp3_5512.080413-2113_usa_x86fre_spcd.iso,” from: http://download.microsoft.com/download/e/e/9/ee9d0116-c9fe-4fc2-b59c-406cbfb6d515/xpsp3_5512.080413-2113_usa_x86fre_spcd.iso. You will also need an ISO extractor program, such as “Magic ISO” which is free to try and obtainable at http://www.magiciso.com/download.htm. Extract xpsp3_5512.080413-2113_usa_x86fre_spcd.iso to a folder that is in an easily accessible location.

      Now after the download is complete, go back to the earlier steps: disable antivirus & antispyware programs, reboot and restart in safe mode as an administrator. Proceed to install SP3.

      NOTES: If you want to gain your permissions back and restore the registry, under your normal login name, either import a previously save registry or follow the support info into provided by Q322756: http://support.microsoft.com/kb/322756/.

    • #2833262

      Malware

      by spc_tcol ·

      In reply to In XP-Pro unable to install Service Pack 3, getting Access Denied msg !

      Maybe you should check your Computer with Malwarebytes Anti-malware, and then with the Windows Rootkit removal tool.
      There are programs out there, that won’t allow you your admin rights, and they can’t be find by antivirus tool.

      Maybe this will help you.

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