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Internet cuts off intermitidatly, virgin media or speedtouch modem??

By dadamski ·
i currently use virgin media broadband (not wireless) with a 330 speedtouch modem, the internet works fine for a large percentage of the time , the problem i have is that the internet cuts out at intermittant times , when this happens i have to recconect by double clicking the icon on the desktop just as i do when i start up the computer, now, in the day time this is not a massive program but when i leave my machine on overnight to download i often wake up in the morning to find that the internet has cut out (probably about 5 mins after i went to bed)which is extremely frustrating , i have contacted virgin they say there is no prob at their end and the modem seems to work fine most of the time so im quite baffled.. , my operating system is windows xp , is their maybe a script i could use to get it to reconnect automatically or another solution??

anyone got any ideas how to solve this prob????

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operating system

by dadamski In reply to Internet cuts off intermi ...

to add to previous post , my operating system is windows xp

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Check your Internet Options.........

by ThumbsUp2 In reply to Internet cuts off intermi ...

This particular 'modem' is a source of frustration for many people. If it were me, I would ask Vergin Media to replace it.

Since this 'modem' is not considered to be a LAN connection, but instead a dial-up connection, check your internet settings to make sure this dial-up connection is not set to hang-up when not in use.

This particular 'modem' is explained very good at the WIKI and seems to be a very poor choice of equipment.

http://en.wikipedia.org/wiki/Speedtouch_330

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Is this a USB dial up modem?

If it is, then you will have this slight problem with the line dropping. If the line drops to a certain level then you will loose the connection.

Or you could try this little bit of software out:

Software Description:
Does your Internet Service Provider drop your dial-up connection after what seems like only nanoseconds of account inactivity? Stay Live 2000 keeps your Internet Dial-Up Connection active and on-line by periodically sending a small TCP/IP packet to one of the many Atomic Clocks maintained by the United States Government. Sending these small packets prevents your ISP from dropping your connection due to inactivity.

Download here:
http://www.gregorybraun.com/STAYLIVE.ZIP

http://www.bestvistadownloads.com/software/t-free-stay-live-2000-download-gwkfiair.html

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