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Internet goes down across an organization. What do you do to troubleshoot?

By FredTill ·
You are an IT professional working for a large organization. The internet goes down across the organization and you need to act quickly. What do you do to remain focused and stay calm? What steps would you take to trouble shoot the issue?

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All Answers

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Now that we've all done your homework for you,

what kind of grade did we get? Hope it was an A+!

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Reponse To Answer

by robo_dev In reply to Now that we've all done y ...

The teacher is more likely banging his head against the chalkboard, wishing he'd got an IT degree vs a teaching certificate.....

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Reponse To Answer

Not only that, robo, probably wishing he could ban tablets and laptops from their classroom!

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Reponse To Answer

by Slayer_ In reply to Now that we've all done y ...

If teacher was smart, s/he would have posted a BS answer here to see if the guy was cheating lol.

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Reponse To Answer

by markp24 In reply to Now that we've all done y ...

LOL, I would have answered this,- odd my internetconnection is fine, so it must be the end user. LOL

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By the way...

by jtuck004 In reply to Internet goes down across ...

You know the problem is just DNS, don't you?

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Internet down -Precautionary steps

by muhammadsalmankhan In reply to Internet goes down across ...

Have an SLA in place with your ISP.
Keep more than one or ISPs (Backups)
First assess your own network, routing, etc.

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