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Internet goes down across an organization. What do you do to troubleshoot?

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OH Smeg

NA Slayer that's wrong.

You first check the ISP then Modem and if they are OK work back from there.

I remember a time when the company insisted that the ISP was working and I wasted hours only to finally be told that the ISP was down due to an digging incident where a end loader had knocked over a Power Pole and torn the Fiber Optic Cable and it was in the process of being repaired.

Col