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keyboard commands don't work after boot from os cd

By bww21 ·
Need to reformat Dell Dimension 3100 HD. Have OS CD. After booting from CD, 3 options are: Set up W-XP - press enter, Repair W-XP - press R, Quit setup - press F3. At this point keyboard commands don't work. Any suggestions?

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All Answers

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Use a PS2 Keyboard not a USB one.

by OH Smeg In reply to keyboard commands don't w ...

The USB Drivers are not loaded and the Keyboard doesn't work at this stage.

Col

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Reponse To Answer

by bww21 In reply to Use a PS2 Keyboard not a ...

Thank you. Problem is Dell Dimension 3100 only has usb ports. Other ideas?

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Activate Legacy USB Support in the BIOS

by jgedesign In reply to keyboard commands don't w ...

Press F2 on boot to enter BIOS
Use arrow keys and enter key to go to USB Controller
Activate ("On") Legacy USB Support
Plug in USB Keyboard
Save and Exit setup.

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Reponse To Answer

by bww21 In reply to Activate Legacy USB Suppo ...

USB controller was already on in BIOS. I finally solved problem by rebooting a few times with keyboard plugged into different ports. Thanks for your help.

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