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links in email Outlook xp dont work

By twuf ·
A friend has a new Dell XP computer with Outlook 2002. He says that clicking on links in his email don't work. An error comes up saying:

"The operation has been canceled do to restrictions on this computer.
Please contact your system administrator."

He tried to lower security settings and his account is the administrator but it don't help.

This happened twice now. On a letter from AT&T
And to an email address that was forwarded to him. He forwarded the letters to me and my security settings in XP & Outlook are at 'defaults' but i can click on links and they work.

Where shall we look for settings to configure so his links work? Or should he do a Help/Detect & Repair in Outlook?

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links in email Outlook xp dont work

by nccorthu In reply to links in email Outlook xp ...

I suggest look in I Explorer since that is what is being activated. From what you are saying you may or maynot have gone to those settings. I presume that IE is working properly otherwise.

Check in the IE TOOLS\INTERNET OpTIONS\ PROGRAMS tosee that Outlook is registered and also hit the reset web defaults button.

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links in email Outlook xp dont work

by twuf In reply to links in email Outlook xp ...

turned out he needed to do a Detect & Repair in Outlook. Thanks for help.

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links in email Outlook xp dont work

by twuf In reply to links in email Outlook xp ...

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