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Looking for some good guides

By Volume12 ·
I have seen some great guides on here and I am looking for me.

I work on an IT helpdesk/ServiceDesk for a larger company and I am looking for some guides, checklists or troubleshooting guides which could help me in my day to day job.

One I am looking for the most is things I should check when a customer is reporting they cannot access the network or internet.

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Repost as 'Q&A'

by HAL 9000 Moderator In reply to Looking for some good gui ...

Try reposting this in the 'Q&A' forum. The 'Discussion' forum is for matters of general discussion, not specific problems in search of a solution. The 'Water Cooler' is for non-technical discussions. You can submit a question to 'Q&A' here:

http://www.techrepublic.com/forum/questions/post?tag=mantle_skin;content

There are TR members who specifically seek out problems in need of a solution. Although there is some overlap between the forums, you'll find more of those members in 'Q&A' than in 'Discussions' or 'Water Cooler'.

Be sure to use the voting buttons to provide your feedback. Voting a '+' does not necessarily mean that a given response contained the complete solution to your problem, but that it served to guide you toward it. This is intended to serve as an aid to those who may in the future have a problem similar to yours. If they have a ready source of reference available, perhaps won't need to repeat questions previously asked and answered. If a post did contain the solution to your problem, you can also close the question by marking the helpful post as "The Answer".

I'm not aware of anything but maybe in the Downloads Section there may be something useful to you.

http://www.techrepublic.com/downloads?tag=hdr;hdr-secnav

Col

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