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Losing Files

By robert ·
I have a client that is losing Word processing and Spreadsheet files.
I tried Roaming Profiles then dumped them for certain reasons.
I wonder if there is something behind the switch back that is causing this.

I tried searching the server where the files are supposed to be and also the local workstation with no luck. It is as though the files went into the Null bin..

Any help would be appreciated.
Reply here and by email if you please because I need an answer very soon.

Robert Simpson
robert_simpson@hotmail.com
resimpson@mindspring.com

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Losing Files

by Al Macintyre In reply to Losing Files

This issue should be at a stage of gathering more information.

If the files are truely gone, then there should be the disk space created where they used to be ... some files can become hidden or renamed. You should be able to capture statistics on numbers of types of files in various directories & the disk space tied up by each directory ... look at an old directory that included a file that subsequently disappeared & compare sizes & disk space consumtion to what is there after it is gone ... do the numbers jive?

If the site does regular backups, prior copies of the files should be recoverable. Backup time is a good time to generate disk space statistics for later analysis.

The kind of problem I encounter with restoring from backups is that people do not notice stuff is missing until they go to use it again, so we do not know when it went missing.

Is there a relationship between what files get lost & which users were working with them? Sometimes there is a training problem with new users, o

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Losing Files

by robert In reply to Losing Files

The question was auto-closed by TechRepublic

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Losing Files

by steveh In reply to Losing Files

Files never just dissappear. They may be in a recycle bin somewhere, in multiple levels. In Win Explorer, go to view >> options, and select view all files. There should now be a folder called recylcer on your drive. It could have from one to ten or even twenty hidden bins. Even if you empty the recylcle bin, files will only empty from the bottom most layer. Perhaps you will find your missing files there. (This is also a good tip for cleaning off HDDs. Go to properties on your recycle bin, and reduce the allocation size to 0. Delete the recycler folder. Set the allocation back to its original value, and the next time you delete something, a new recycler folder will be created upon demand.)
Perhaps try this at the server as well asthe local machine. Also, if you have undelete available, you can recover almost anything. Good luck!

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Losing Files

by robert In reply to Losing Files

The question was auto-closed by TechRepublic

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by robert In reply to Losing Files

This question was auto closed due to inactivity

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