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Low Baud Rate

By flair426 ·
I have a DELL Dimension 4100 Desktop computer runing Windows 2000 ME, the system came with a V.90 56K modem. All hardware is new inside the DELL.
Question: Why can't I connect to the Internet no higher that 28.8?
The Phone Co. says the line checksout to be good on static or other problems.
DELL Tech Support not only replaced the modem but check out all the software settings on the computer, every thing was OK there.
I am at the end of my rope with what could be causing me not to connect at56K on this system. If any body has an idea let me know!

Eric...

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Low Baud Rate

by burns In reply to Low Baud Rate

You should check with your ISP to see what speed they connect at. Nobody connects at 56k, even if you have a 56k modem. If you're lucky, your ISP will let you connect at around 44k, but most people are stuck with 28k as you and I are. In other words, the bottleneck is your ISP.

After you check with your ISP, also check with other customers of that ISP to see what they actually connect at.

You also might try checking out other ISP's if any others are available in your area. Note that If you are paying for an extra phone line, cable or dsl is actually cheaper or the same value because you don't have to pay for this extra phone line.

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Low Baud Rate

by flair426 In reply to Low Baud Rate

The ISP in a one year free MSN accout using there browser that came with the system. A neighbor across the street I live on conects @ 46+. But you could be right about the house phone lines, DSL is out of the question right now. They don't offer it in my area righr now.

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Low Baud Rate

by Lo In reply to Low Baud Rate

#1 has some of the answers. Even if your ISP has 56k modems, you may not be able to connect at anything > 28.8.

When I was using dialup, best I got was 28.8. Had a friend 2-3 miles from my house and best they got was 33.6. When I upgraded toCox Cable, got digital phones, now I get 33.6 on dialup.

If you are in a newer housing area you may get 44+. If you are in an onder area or you lines go through an older area you will not get better than you have until the wire gets upgraded or you change service (if you are with Phone Company A and trade to Phone Company B, but use same wiring, you don't get any better speed).

You can get cable, dsl, broadband microwave for $50 or so per month. Depending on your usage needs, may be a bit more expensive than what you need for you usage.

Getting a page to displya in 5-10 seconds (vs 30-45 on my 28.8 line) and getting downloads of 70+kb/sec was well worth the extra $25 for me an I don't really use it all that much.

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Low Baud Rate

by flair426 In reply to Low Baud Rate

The ISP in a one year free MSN accout using there browser that came with the system. A neighbor across the street I live on conects @ 46+. But you could be right about the house phone lines, DSL is out of the question right now. They don't offer it in my area righr now.

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Low Baud Rate

by flair426 In reply to Low Baud Rate

The ISP in a one year free MSN accout using there browser that came with the system. A neighbor across the street I live on conects @ 46+. But you could be right about the house phone lines, DSL is out of the question right now. They don't offer it in my area right now.

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Low Baud Rate

by Curacao_Dejavu In reply to Low Baud Rate

hmm, seems you are not liking the answers.
but they are right.
You have to do some tests.
Have someone with a known 56K call your ISP and see at what speed they are connecting.
If they connect at 28.8 K you will know it's the ISP.
Then you connect to their ISP and look at what speed you are connecting. If you connect at > 28K you will know it's not ypur modem but the ISP.
You can ask even if they are willing to come with their pc to your house and vice verse (if you have really good friends that is).
Dell has probably check already if the modem driver would be the latest. Else I would not know, but the tests would give a good indication if the problem is on your end or on the ISP end.
Best of luck.

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Low Baud Rate

by flair426 In reply to Low Baud Rate

Poster rated this answer

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Low Baud Rate

by flair426 In reply to Low Baud Rate

DEJA_VE; I KNOW JUST THE PERSON TO DO THIS TEST. THANKS...I WILL GET BACK TO YOU.

ANSW #3 LOOKS GOOD.

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Low Baud Rate

by OTL In reply to Low Baud Rate

#3 is a good test although he missed one important variable, is your neighbors Local carrier the same as yours? You and he may not go to the same Central Office and you may not take the same route from the Central Office to the ISP. It will give you some idea of where the problem might be.
You could try a generic ISP from your computer (JUNO, NETZERO) and see if you get an extended baud rate, you would then know the problem is between the Central Office and your ISP. If you don't then the problem is between you and the Central Office.
BTW - Mine was the ISP, when I changed ISP the baud rate jumped dramatically, from 28.8K to 53.3K.

Good Luck!

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Low Baud Rate

by flair426 In reply to Low Baud Rate

Poster rated this answer

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