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MacBook won't connect to Internet through wireless router

By Keith at ANW ·
We have a Netgear WGT624v3 Wireless Router connected to our cable modem. We have one MacBook that can connect to the local network (Airport shows a connection with strong signal strength to our network) but cannot connect to the Internet. Safari gives a "You are not connected to the Internet" error when trying to surf the web. Apple Care has been no help at all. Their suggestion was to buy an Apple Router. MacBooks Network Diagnostic Tool always says that the network connection is working fine. MacBook can connect to Internet when plugged into the router. Any suggestions?

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You need to enter the PassPhrase

by OH Smeg In reply to MacBook won't connect to ...

Into the MacBook's WiFi Network to allow it to connect to the Netgear Router.

The problem here is that whatever the Netgear is using WPA, WPA2 or whatnot isn't being addressed by the Mac.

Col

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You need to enter the PassPhrase

by Keith at ANW In reply to You need to enter the Pas ...

The MacBook connects to the router just fine. It just cannot "see" the Internet. Several other Macs have been able to connect to the Internet through this router with no problem.

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The problem here is the Security on the Router

by OH Smeg In reply to You need to enter the Pas ...

Without the PassPhrase included the Computer will appear to connect to the Router but it fails to Handshake and authenticate itself so it can not communicate with any other computers on the LAN or to anything on the WAN this includes the Internet. :)

Col

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Security on the Router

by Keith at ANW In reply to The problem here is the S ...

The router is set up to use WPA or WPA2. I have tried both of these on the Mac, using the same Password that all the other computers use. All the other computers, including several Macs can connect fine.

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OK then are the Concurrent Connections

by OH Smeg In reply to Security on the Router

On the Router Limited?

With WPA or WPA2 the router may still have a upper Limit of available connections set.

Col

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did you look

by Sue T In reply to MacBook won't connect to ...

to see if security settings are preventing it from connecting? Is Safari set to work off line? Have you tried running verify disk permissions, I've seen that fix some funky problems on a Mac.

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Having the same problem...did you ever find a solution?

by suzannet In reply to MacBook won't connect to ...

I am having the same problem. showing connected to the modem with strong signal strength but no internet access??? HELP Please... this is frustrating to say the least.

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