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Mail Migration

By Andy Watson ·
When exporting task info from one site to another it loses task request info. For eg the task request usually displays the recipients name. After being moved to the new site all tasks belong to the sender and don't display the recipients name.Alsowhen a user replys to the task it can no longer find the sender. The message reads

The following recipient(s) could not be reached:
c=US;a= ;p=ACL;o=ACL;dda:MSXCHNGE=//o=ACL//
ou=ACL//cn=RECIPIENTS//cn=ANDREWW; on

The recipient name is notrecognized
MSEXCH:MSExchangeMTA:ACL:FILESERVER

The organisation is still ACL the site name is LHR and the servername is fileserver1
i can understand it not finding the user because the x400 address is incorrect. I have tried creating a second x400 address with the old details in by it doesn't work.

What can I do to get users that reply to tasks or old mails to find the intended recipient the mailbox is exaclty the same in the new site???

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by Avendhia In reply to Mail Migration

Forgive me if you have checked this, but....The person that is replying to the old emails or tasks - is the recipient that they are replying to in their Contacts or PAB? If so, delete the person they are replying to from Conacts or the PAB and re-add them from the GAL. Then when they hit reply, have them delete the name in the To box and re-selct it from the GAL. Outlook, like MsMail, tends to check the PAB first and use that address rather than the one on the GAL. Hope it helps!

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Mail Migration

by Andy Watson In reply to Mail Migration

The question was auto-closed by TechRepublic

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Mail Migration

by mbarker734 In reply to Mail Migration

Due to the age of your question you may not get futher responces. If you still require help I suggest you close out this question and repost another.

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by Andy Watson In reply to Mail Migration

The question was auto-closed by TechRepublic

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by Andy Watson In reply to Mail Migration

This question was auto closed due to inactivity

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