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"Mail" vs "Mail and Fax" icon in Control

By lmike ·
How can a "Mail" application in Control Panel
be converted to a "Mail and Fax" application
(I've tried the obvious, such as installing fax
services) to remedy the following problem?

Some of my Win95 systems have a "Mail"
icon in Control Panelwhile others have a "Mail
and Fax" icon. Of note is that there is no
"Windows Messaging" option in Add/Remove
Programs under the Windows Setup tab.

When in an application such as Excel or Word
and attempting to generate an e-mail with the
current document as an attachment using the
"Send" option on the File menu, those systems
that have the "Mail" icon get an error: "T he
form required to view this message cannot be
displayed". Those with the "Mail and Fax" icon
work just fine; the blank e-mail message
comes up with the document attached.

This is in a Netware 5 environment with
GroupWise 5.5. and both the "a" and "B"
versions of Windows 95.

Of course, I would also like to know what I did
to cause this difference in the systems
messa

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"Mail" vs "Mail and Fax" icon in Control

by ccsbz In reply to "Mail" vs "Mail and Fax" ...

If You Don't have Exchange running you will get this Message.

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"Mail" vs "Mail and Fax" icon in Control

by lmike In reply to "Mail" vs "Mail and Fax" ...

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"Mail" vs "Mail and Fax" icon in Control

by TimMcCloud In reply to "Mail" vs "Mail and Fax" ...

The fact that you have "a" and "B" versions of Win95 should have clued you into the differences between the MAIL and MAIL & FAX control panel. "a" is the upgrade version of Win95 and B is the full version, and the different icons are a legacy from windows 3.11.
I do agree with the previous answer that under windows95 you must be running MS Exchange for mail to work in 95.

Tim Mccloud :)

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"Mail" vs "Mail and Fax" icon in Control

by lmike In reply to "Mail" vs "Mail and Fax" ...

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"Mail" vs "Mail and Fax" icon in Control

by greg.ahler In reply to "Mail" vs "Mail and Fax" ...

The big problem here, is that you're using MS Office products. they expect to see Outlook on your sys. Or, at least, MSMail. Enabling MS Exchange will NOT help.

the only way to send that as an attachment to mail is to attach it from within Groupwise, or to use the context (right-click) menus from Explorer.

We just migrated from MSMail/Outlook to Groupwise 5.5 a few months ago, and, even though we integrated Groupwise with Excel, Word...etc, it doesn't change these facts.

Sorryto have to tell you, but, that's the bottom line. I CAN tell you that if a user decides to try sending the attachment from within the Office Appl, they will get a window that asks for a mail profile, then, an error that reads: "The form required to view this message cannot be displayed..."

This isn't much of a solution, but that's the price we pay for not sticking with Bill Gates in his attempt to rule the world. (Heh)

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"Mail" vs "Mail and Fax" icon in Control

by lmike In reply to "Mail" vs "Mail and Fax" ...

Read the last part of my question where I noted that the systems with "Mail and Fax" work just fine. You don't have to stick with Bill to get things working. The issue here was an incomplete installation of Windows Messaging and at the time of this question there was another work around to fix this. Now, however, the latest GroupWise Client installs detect this problem and prompt to re-install messaging. - Mike

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"Mail" vs "Mail and Fax" icon in Control

by lmike In reply to "Mail" vs "Mail and Fax" ...

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