General discussion

Locked

Menu Bar and Toolbar missing - Word 2000

By tracy.keller ·
My menu bar and toolbars do not appear when starting Word, just a blank page with the Title Bar, the ruler, and a blank page. What should I try?

This conversation is currently closed to new comments.

6 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

by jschein In reply to Menu Bar and Toolbar miss ...

right click on the toolbar and select the onse you want to reappear...

Collapse -

by jschein In reply to

search, find files / folders... Find: *.dot

Delete any file that ends in .dot

Now open word.

Collapse -

by tracy.keller In reply to Menu Bar and Toolbar miss ...

There is NO TOOLBAR. There is the Blue Title Bar and then the Ruler, nothing else.

Collapse -

by tracy.keller In reply to Menu Bar and Toolbar miss ...

I found a resolution from Microsoft...

Starting Word by using the /a switch on a command line causes Word to use the default settings for all options and prevents add-ins and global templates from being loaded.

The /a switch allows you to start Word without loading the following components:
The global template (Normal.dot)
Any add-in templates in the Startup folder
Any add-in libraries (.wll files)
User settings stored in the Data key in the Windows registry
NOTE: When you start Word with the /a switch, changes you make in Word that affect any of these components are not written to the hard disk when you quit Word, and the changes are lost.

For the following example, assume that Word is located in the following folder:
C:\Program Files\Microsoft Office\Office

NOTE: You may have Word installed to a different folder.

To start Word using the /a switch, follow these steps:
Click Start and then click Run.
Click Browse.
Use the Look in box to locate Winword.exe, and then click to select it.
Click Open.

NOTE: This step fills in the Open box in the Run dialog box.
Click in the Open box after Winword.exe.

NOTE: The path to the Winword.exe file in the Run dialog box is enclosed in quotation marks. Be sure to click to the right of the closing quotation mark.
Type a space, and then type /a.

The statement in the Open box should look similar to the following example:
"C:\Program Files\Microsoft Office\Office\Winword.exe" /a

If Word starts correctly, you have resolved the problem. The problem is that an add-in program or template, the default Normal template, or the data key in the registry is affecting how the Word window is displayed when it is started.

Collapse -

by purple713 In reply to Menu Bar and Toolbar miss ...

Rename the Data Key in the Windows Registry
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

NOTE: Renaming the Data key resets several options back to the default settings, including the Most Recently Used (MRU) file list on the File menu and many settings you customize when you click Options on the Tools menu. Word rebuilds the Data key by using built-in default settings the next time you start Word.

To rename the Data key, follow these steps:
Quit all Windows applications.
On the Windows Start menu, click Run.
In the Open box, type regedit, and then click OK.
Locate the following key by double-clicking the appropriate folders:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Word\Data

With the Data folder selected, click Rename on the Edit menu.
Type a new name for the Data folder (for example, type OldData) and then press ENTER.
On the Registry menu, click Exit to close the Registry Editor and restart Word normally (without using the /a switch).
If Word starts correctly, you have resolved the problem. The problem is a damaged Data key. You may need to change a few settings to restore your favorite options.


Go to Microsoft's knowlegde base and look up this article number: Q242368 for more information. Hope this helps.

Collapse -

by mgates In reply to Menu Bar and Toolbar miss ...

these responses will work, but are a little complicated. realize if you have customized settings, you will lose them (you probably don't). if this is cool, just go to start, select run, then type winword.exe /a.
then open word and you should be all set

Back to Software Forum
6 total posts (Page 1 of 1)  

Related Discussions

Related Forums