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Microsoft 2000 WORD illegal operations

By hushpup9 ·
One of my computers when you are in word, keeps giving an illegal operation. 1. I have reformatted her harddrive and reinstalled everything because she had so many bells and whistles(weather bug,etc..) 3 times and reinstalled drivers dell sent me. Then she kept getting the illegal oper. I noticed one of the files was actually a pdf file, so I installed Acrobat reader. She retyped her memo, still get illegal oper. in all office stuff and the internet,get exception error, I've reformatted and reinstalled everthing. I thought maybe it was a driver, since dell emailed the video, sound and network card drivers. Any suggestions...

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Microsoft 2000 WORD illegal operations

by DKlippert In reply to Microsoft 2000 WORD illeg ...

Rename/delete Normal.dot
Delete any files that start with a tilde (~)
Start Word with

Winword.exe /a

Check Tools Add-ins and Templates to see if there are any odd add-ins.
Check the Printer driver

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