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Microsoft Exchange 5.0 -Outlook97

By peters ·
Hi
I am having trouble locating a solution from Microsoft for the following error. I was wondering if there was anyone who had experienced the same and could let me on to a definate solution.

I have Microsoft Exchange 5.0 and Outlook97.I havea system administator message (occassionally reported) that some users get saying message undeliverable contact system administrator, when they try sending a message to a group of addresses.

Now i am aware that the recipient's servers may be down, or the address incorrect.

The users experiencing this, are unable to open this message to see who did not get it.

I have also experienced it, even though I have turned on the tool option to monitor if recipients have received, read etc my messages.

Is there a solution to this? How can I get to open this message. If I click on it, it bringsup a small box, with message cannot be opened.

It is quite frustrating, please help or if someone can direct me to a source. I have lookedup the microsoft knowledge

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Microsoft Exchange 5.0 -Outlook97

by MCSE Lee In reply to Microsoft Exchange 5.0 -O ...

Check the event logs on the server - this would be a good place to start. Also, make sure that all the individual addresses in the group are valid - even one invalid address can cause errors. Make sure that the group address is valid. If this is Internet mail, check your DNS settings to make sure that the recipient domain is correct (your ISP can help, if they provide DNS services for you).

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Microsoft Exchange 5.0 -Outlook97

by peters In reply to Microsoft Exchange 5.0 -O ...

The question was auto-closed by TechRepublic

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Microsoft Exchange 5.0 -Outlook97

by gutridgesj In reply to Microsoft Exchange 5.0 -O ...

i would upgrade to exch 5.5 sp3. more people are using this.

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Microsoft Exchange 5.0 -Outlook97

by peters In reply to Microsoft Exchange 5.0 -O ...

The question was auto-closed by TechRepublic

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Microsoft Exchange 5.0 -Outlook97

by peters In reply to Microsoft Exchange 5.0 -O ...

This question was auto closed due to inactivity

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