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Missing Documents and Settings Folders

By Jeanna.Hazel ·
Yesterday my company changed my network account from having administrator rights. When the change was made I was signed on remotely to the network. When I shut down my pc it took about 10 minutes for the pc to shut down and the message saving settings appeared on the screen. The next time that I booted up my pc my desktop image had totaly changed and my documents and settings folders are empty. The hard drive of the pc shows that there is 9gig of data being used og an 18gig drive. It appears that the data must be on the pc, but I am unable to see the data. I have tried to sign onto the pc using the pc administrator sign-on, but I get the same results. Has anyone experienced this before? Can anyone offer any suggestions about how to recover my documents and settings? Thanks!

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by Jeanna.Hazel In reply to Missing Documents and Set ...

Point value changed by question poster.

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by lmayeda In reply to Missing Documents and Set ...

I'm a little confused. Is your Documents and Settings missing from your local PC or from your profile (on the terminal server) when you log on remotely?
If you are able to log on to the local PC as the PC administrator, you should be able to view your profile via explorer. Were there any permissions set on your profile? If your desktop has changed, then it appears that a new profile was created for you. Were there other changes being made to the network that would account for the creation of new profiles. My suggestion would be to ask the domain administrator transfer the data in your old profile to your new profile.

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by Jeanna.Hazel In reply to Missing Documents and Set ...

The Documents and settings folder is missing from my local pc. The changes were done on the server level. The domain administrators are baffled at what could have caused the problem. The only other change that was made was to create another administrator profile for me. I have been told none of the changes should have impacted my pc. However, I can see folders and documents that were saved directly to my hard drive and not under the documents and settings folder. It appears that my documents and settings user that is the same as my network signon have been confused by the security changes.

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by ReWrite In reply to Missing Documents and Set ...

If you can log on as an administrator then you should be able to see all of the profiles in the Documents and Settings directory. Go through each profile and go to the My Documents directory and see if the documents from your previous profile are located under a profile different than the one you are logging in as. Transfer the documents to your new profile.

Cheers.

RW

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by Jeanna.Hazel In reply to Missing Documents and Set ...

I have signed on as the administrator and looked under each documents and settings folder found for each user, but I still can not find my documents. I have run a search, under the administrator sign-on, and can not locate my docuemnts. When I ran the search I selected to include hidden files in the search. I believe the documents have to be on the PC still with the hard drive showing only 9gig of free space and the hard drive is 18gig. But where are the files??? Is it possible that the administrator sign-on does not have authority to the files either? Is there a way to bypass the sign-on and get total control of the PC?

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by pierrejamme In reply to Missing Documents and Set ...

Changing Domain names will cause a second username to be created.
You would have c:\Documents and Settings\yourusername.computername, c:\Documents and Settings\yourusername.domainname, and c:\Documents and Settings\yourusername.newdomainname.
But as said before, an administrator login sould see all of these.

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