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missing fat

By ledstewart ·
I received a call from a customer who had added an HP USB scanner to his system. Following software installation, a re-boot was called for. System rebooted, then displayed error message - no valid fat/fat32 partition. Additionally, the bios auto-ide does not detect a drive. This is an AMD K6-II 500 on a Gigabyte GA5AX board. Where do I begin?

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missing fat

by dmiles In reply to missing fat

You did not not mention what operating system was being used so I Would start by loading the system boot disk in the A:/drive,and boot the system up,check the manufacturer's manual for the board to see if jumper settings are correct and it will support a drive this size.The bios needs to be updated.
1)You can start by using FDisk to enable large HD support
2)Using a third party software to partition and format the HD
3)Using the HD support disk to format and install partitions
You will needto start from beginning to get the machine up and running before performing any task.

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missing fat

by ledstewart In reply to missing fat
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missing fat

by bmar3000 In reply to missing fat

Did the user add a pci usb board to the motherboard? Sounds like a data/power cable came lose. I would visually check that

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missing fat

by ledstewart In reply to missing fat
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missing fat

by Mogge In reply to missing fat

HP and AMD and USB don?t mach.. :-)

Can be a lose cabel.
Or try to restore the Cmos and BIOS to default mode.

good luck

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missing fat

by ledstewart In reply to missing fat
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missing fat

by Hurricane In reply to missing fat

put in a startup disk. once you are up run fdisk. check to see it you still have a valid partition. if you dont then you will need to repartition it and formate the Hard drive. If you have a good partition, then exit out of the fdisk and run scandisk on the hard drive. it will fix any corrupt parts of the hard drive. good luck

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missing fat

by ledstewart In reply to missing fat
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