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Ms office

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Ms office

mshariff_system3
Word and excel file are responding very slow.
i cannot open files directly by double clicking but i can open files by start --prog files-- ms off-- excel or word---then file--open -- files,,

please suggest me
i tried many antivirus software...
eg..avg,lovo soft, eset..etc

Advanc Thnx
M.shariff
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    0 Votes
    jdclyde

    is you have an infection that needs to be cleared.

    clear your temp folder %temp% from the run command and clear everything there.

    Turn off the system restore, update your AV/malware scans, and reboot to safe mode and run your scans.

    reboot.

    It also sounds like the associations have been lost, so the easiest way to fix that is do a repair or reinstall of Office.

    Post back if you need more assistance.

  • +
    0 Votes
    jdclyde

    is you have an infection that needs to be cleared.

    clear your temp folder %temp% from the run command and clear everything there.

    Turn off the system restore, update your AV/malware scans, and reboot to safe mode and run your scans.

    reboot.

    It also sounds like the associations have been lost, so the easiest way to fix that is do a repair or reinstall of Office.

    Post back if you need more assistance.