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MS Organization Chart won't load

By mkfME ·
I've installed Office 2K Pro on a dozen new Win2K PCs. In each case, Organization chart works only in the Admin profile. In any user profile I get an error message, Unable to load - Press F1. The help screen indicates it's a memory, resource or disk space problem, obviously not the case since it works in the admin profile, and there is plenty of each available. What's going on here and how can it be fixed?

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MS Organization Chart won't load

by awilliams3 In reply to MS Organization Chart won ...

The following KB article applies to OrgCharts in O2K with WINNT. However, the issue may apply to you in W2K (WINNT - The Next Generation).

PPT2000: Cannot Insert an Organization Chart If You Use Windows NT
http://support.microsoft.com/support/kb/articles/Q218/5/71.ASP?LN=EN-US&SD=gn&FR=0&qry=+error%20+orgchart&rnk=14&src=DHCS_MSPSS_gn_SRCH&SPR=MSALL

?

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MS Organization Chart won't load

by mkfME In reply to MS Organization Chart won ...

It may be the case that the kb article you reference has the answer, but try as I might I haven't been able to locate it at the MS site - the url doesn't compute, and I've tried it every way I can think of. Please advise.

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MS Organization Chart won't load

by awilliams3 In reply to MS Organization Chart won ...

To reference the artivle on the Microsoft Knowledge Base.

Select '- All Microsoft Products -' on step 1.
Select 'Specific article ID number' on step 2.
Enter Q218571 on step 3.

Select Go. That should return you the article.

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MS Organization Chart won't load

by mkfME In reply to MS Organization Chart won ...

Thanks for the solution - happy holidays!

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MS Organization Chart won't load

by mkfME In reply to MS Organization Chart won ...

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