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MS Outlook 2002 Problem

By KbKmTmTw ·
I have upgraded our administrative offices from Office 2000 to XP. Since that upgrade, their Outlook does not work properly. For example, every shortcut or item that they click into displays the following message:

?Unable to display the folder. Microsoft Outlook could not access the specified folder location. The folder no longer exists.?

What happened to the folder? Why wouldn?t the Outlook 2000 just upgrade to XP as did Word, Excel etc.? What do I need to do to get these features to work? They would especially like to be able to see what they have sent.

OS: Both Windows 2000 and XP

A huge ?thank you? in advance!

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by superdisco In reply to MS Outlook 2002 Problem

Which folders are you talking about? Inbox, Sent Items etc or Personal Folders?

If its Personal Folders, then you should have saved these to a pst file (mailbox_folders.pst), all you need to do then is import them or choose properties, add, personal folders and follow prompts.

If you are using Microsoft Exchange Server, sometimes removing the service (under properties) and then adding it again fixes this problem.

Not sure if this fixes your problem.

cheers

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by KbKmTmTw In reply to MS Outlook 2002 Problem

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