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  • #2341690

    My ASUS K555U keeps on “crashing”

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    by mike_cartwright ·

    Hey, guys.

    I’ve recently been experiencing an issue with my ASUS laptop, Whenever I’m working online with numerous tabs open, my device suddenly stops responding. The cursor doesn’t appear when using the mouse and the trackpad. Since it freezes, the only option I could think of every time this happens is to power cycle the laptop by turning it off through the power button. Am I missing something?

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    • #2442543
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      Well start witht he simple things first

      by hal 9000 ·

      In reply to My ASUS K555U keeps on “crashing”

      Scan the system for infections and see if you have picked up anything.

      Then if there is nothing with the first look at what is actually being used in the form of resources by the system at the time. Open the Task Manager before you start and have it visable on the screen and see what it’s telling you when the system hangs. It could be something as simple as using all the available resources and all you have to do is wait for the system to go through it’s processes to become responsive again.

    • #2442542

      Make some clean

      by janis92708 ·

      In reply to My ASUS K555U keeps on “crashing”

      Agree with the upstairs suggestion. Also you can do some simple cleaning job to see if improvements will be there. Worse situations need to extend the storage of hard drives or reinstall the system, but I don’t think you need to do that before detect what’s happening there.

    • #2442530

      Re:

      by mike_cartwright ·

      In reply to My ASUS K555U keeps on “crashing”

      Thanks! I ran a full scan, but there are no threats or compromised files. I ran another Windows update yesterday to see if it would fix the problem. So far, no freezing has occurred after the update. It might just have been a case of missing updates, I guess.

    • #2441839

      useful discussion

      by fakebbasteegers9143 ·

      In reply to My ASUS K555U keeps on “crashing”

      After reading the upstairs suggestion, I fix my own issue .

    • #2441805

      My ASUS K555U

      by pardeepji963 ·

      In reply to My ASUS K555U keeps on “crashing”

      I’ve recently been experiencing an issue with my ASUS laptop, Whenever I’m working online with numerous tabs open, my device suddenly stops responding.

      • #2442748

        My ASUS K555U

        by daparti ·

        In reply to My ASUS K555U

        take a backup and do hard reboot

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