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June 12, 2017 at 7:11 am #2341690
My ASUS K555U keeps on “crashing”
Lockedby mike_cartwright · about 6 years, 9 months ago
Tags: Operating Systems
Hey, guys.
I’ve recently been experiencing an issue with my ASUS laptop, Whenever I’m working online with numerous tabs open, my device suddenly stops responding. The cursor doesn’t appear when using the mouse and the trackpad. Since it freezes, the only option I could think of every time this happens is to power cycle the laptop by turning it off through the power button. Am I missing something?
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June 13, 2017 at 12:45 am #2442543
Well start witht he simple things first
by hal 9000 · about 6 years, 9 months ago
In reply to My ASUS K555U keeps on “crashing”
Scan the system for infections and see if you have picked up anything.
Then if there is nothing with the first look at what is actually being used in the form of resources by the system at the time. Open the Task Manager before you start and have it visable on the screen and see what it’s telling you when the system hangs. It could be something as simple as using all the available resources and all you have to do is wait for the system to go through it’s processes to become responsive again.
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June 18, 2017 at 11:09 pm #2442526
Thank you!
by mike_cartwright · about 6 years, 9 months ago
In reply to Well start witht he simple things first
I appreciate you trying to help out. Problem has been nonexistent these past few days so I’m hoping the update has resolved the issue for good.
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July 5, 2017 at 10:40 am #2441951
Powerwash.
by charlotte.b · about 6 years, 8 months ago
In reply to Well start witht he simple things first
Is your Asus a chromebook or a laptop? What OS are you using? Have you tried to do a Powerwash?
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June 14, 2017 at 5:46 am #2442542
Make some clean
by janis92708 · about 6 years, 9 months ago
In reply to My ASUS K555U keeps on “crashing”
Agree with the upstairs suggestion. Also you can do some simple cleaning job to see if improvements will be there. Worse situations need to extend the storage of hard drives or reinstall the system, but I don’t think you need to do that before detect what’s happening there.
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June 18, 2017 at 7:36 pm #2442530
Re:
by mike_cartwright · about 6 years, 9 months ago
In reply to My ASUS K555U keeps on “crashing”
Thanks! I ran a full scan, but there are no threats or compromised files. I ran another Windows update yesterday to see if it would fix the problem. So far, no freezing has occurred after the update. It might just have been a case of missing updates, I guess.
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August 9, 2017 at 12:21 pm #2441839
useful discussion
by fakebbasteegers9143 · about 6 years, 7 months ago
In reply to My ASUS K555U keeps on “crashing”
After reading the upstairs suggestion, I fix my own issue .
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August 17, 2017 at 6:26 am #2441805
My ASUS K555U
by pardeepji963 · about 6 years, 7 months ago
In reply to My ASUS K555U keeps on “crashing”
I’ve recently been experiencing an issue with my ASUS laptop, Whenever I’m working online with numerous tabs open, my device suddenly stops responding.
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September 11, 2017 at 10:09 pm #2442748
My ASUS K555U
by daparti · about 6 years, 6 months ago
In reply to My ASUS K555U
take a backup and do hard reboot
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