Question

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my computer keeps restarting

By baggieboy13 ·
for no apparent reason, my computer keeps suddenly restarting
it loads up perfectly fine, but onece i log into my account, its ok for about a minute, then the taskbar turns grey (to the old MS 2000 taskbar) and then the computer reboots. the same also appens if i leave the computer on the blue welcome screen with the accounts. i tried starting the computer up in safe mode and running a virus scan with Windows Defender, but that drew a blank.
i thought about a system restore, but my computer doesnt create them for some reason, and i cant create any either.
so yeah, if theres anyway to stop my computer restarting, and if there are any virus scanner and removers for free i can use, i would be grateful :)

seeing as i cant resolve the problem, and there are alot of other underlying, annoying issues with my computer, i have decided to do a complete reinstall of the system. i am not using the reboot cd as i wasnt issued with one. so, ive obtained the serial key from the i386 folder of the system, but when i click on the winnt32.exe file i get this message:
Setup cannot continue because the version of Windows on your computer is newer than the version on the CD.

Warning:If you decide to delete the newer version of Windows that is currently installed on your computer, the files and settings cannot be recovered.

what should i do from there?
my OS is Windows XP Proffesional
Service Pack 3
Made by hewlett-packard
version: 5.1 2600 Service Pack 3 Build 2600
model: HPd530 SFF(PB603A)
system type: X65-based PC
Processor: x86 Family 15 Model 3 Stepping 4 GenuineIntel~2795Mhz

any more system info needed, just say :)

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All Answers

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Use Kaspersky to fix the Virus

by rachana.malhotra78 In reply to my computer keeps restart ...

Hi,

if you suspect your system is infected. use kaspersky trail version to get it removed. or you can also try Norton trail version for the same.

Rachana

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don't use Norton

by .Martin. In reply to Use Kaspersky to fix the ...

it is the biggest pain to get rid of.

what happened to the days when an uninstaller was included in the installation? and furthermore that uninstaller actually removed all of the installed software

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Norton refuses to fully modernize..

by JCitizen In reply to don't use Norton

However I must put a disclaimer here; I tested NIS 2010 for a year for my clients who are AV/AS and internet shopping disabled; and it did a pretty good job.

However I couldn't wait to get back to Avast Pro v. 5.

Symantec's position on uninstalling is the old tired argument, that "we don't want the virus to be able to uninstall the product".

Needless to say many of the good AV can't be uninstalled by even the most sophisticated viruses, and haven't in my tests; but that is Norton's stand anyway.

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If I recall correctly,

by Ocie3 In reply to Norton refuses to fully m ...

it hasn't been that long since both Symantec's Norton AV and McAfee's Viruscan encountered malware that was designed to detect their presence and either cripple or even uninstall them.

From what I have read, those two firms and their software have more respect among the malware creators than most of their rivals, with the possible exceptions of Kaspersky and maybe F-Secure. I don't know whether McAfee and Symantec are still favored by the Fortune 1000, though.

Personally, it always bothers me when it looks so easy to effectively disable an antimalware program, or a firewall, for that matter.

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For sure..

by JCitizen In reply to If I recall correctly,

I had a friend get hammered by a .bat attack; and surprisingly it couldn't uninstall Avira, which being a popular freebee, was surprising to me. Nearly all other AS solutions were uninstalled, and the hidden administrator account in the Home XP operating system was pwned and stopped all efforts to mitigate the infection. It was one of those hostage malware attacks.

However Avira was too slow on the fast draw to stop the injection packet, which it did recognize and remove - too late.

I've watched as Avast has won many a battle with malware, and kicked @ss in the PE environment. I've NEVER been let down by Avast on my lab honeypot!

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So, did you do any

by Ocie3 In reply to my computer keeps restart ...

of the research that I advised you to do?

Google: HP D530

but look out for a result from www.hpd530.com (the description is weird, so it might be a site that will install malware on your computer)

".... what should i do from there?"

Obviously, you should not re-install the Windows operating system, unless you have EITHER:

(1) a re-install disc provided by Hewlett Packard for the hardware model that you are using. Contact their customer service or tech support and ask whether they can send one. They might want proof that you bought the computer new, or maybe that you acquired it as a gift.

OR

(2) the Windows XP Professional installation disk that was used to install that OS on the computer. It seems unlikely that HP sold the computer new with that OS installed, so who installed it? Perhaps a local computer repair shop?

Use Google! By the way, I don't understand the fourth line of the additional data, which begins with "version:"

my OS is Windows XP Proffesional
Service Pack 3
Made by hewlett-packard
version: 5.1 2600 Service Pack 3 Build 2600
model: HPd530 SFF(PB603A)
system type: X65-based PC
Processor: x86 Family 15 Model 3 Stepping 4 GenuineIntel~2795Mhz"
_________________

You should still do the research to fix the rebooting problem, and if there are many other problems, then by the time that you are finished, you should be able to help others help themselves. :-)

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Shirley

by santeewelding In reply to So, did you do any

You deserve a thumb for that.

Had I the power, I would elevate you to two.

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Hey! Don't call him Shirley!.. =D

by JCitizen In reply to Shirley

But ya can calls me Bob! Just don't calls me Father Guido Sarducci! :^0

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