Question

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my dual monitors keep switching. How can i stop this?

By mckevitt ·
within the company i work for many users require dual monitors. The dual monitors work ok. But once the computer is turned off and turned back on the dual monitors sometime switch sides. i can simply switch the monitors back but this becomes anoying after a while.

When i turn the computer on i have tried switching things on in specific orders. This still doesnt help. EG i will turn the pc on first the the left monitor and then the right monitor. The computer still changes the screens randomly. All the pcs run various windows operating systems and all use citrix to access programs etc.

Any help?

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All Answers

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This is something you fix in the Citrix Server

by robo_dev In reply to my dual monitors keep swi ...

the exact fix depends on the exact version of Citrix you are using and what OS is being used.
http://forums.citrix.com/thread.jspa?messageID=1427923

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question

by markp24 In reply to my dual monitors keep swi ...

Hi,

does the monitor changing occur only when using citrix apps, or upon booting the system and with in the OS and its local applications?

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response

by mckevitt In reply to my dual monitors keep swi ...

Upon booting the pc. before even looging into citrix. Not all the pc's have the same OS either. Some are windows7 some xp and some vista

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check this

by markp24 In reply to my dual monitors keep swi ...

On the back of the pc, chack to see which monitor is connected to the priimary video card connection and note it.

boot up and confirm in the bios any video card setting are set correctly in that area.

boot to windows, make sure in the video card settings (if its ATI or Nvidea, make sure you use their Control panel application, not windows display settings) and ensure the primay monitor is set the same as what is connected to the primary video card physically)

if you still have the issue, check and ensure you have the most uptodate video drivers, After that, I have to suggest contacting the video card manufactuer for assistance.

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Reponse To Answer

by mckevitt In reply to check this

if i can remeber correctly they are both connected to the main video card using a splitter. I will have to doouble check this as its in another office. But i will attempt this solution. Thanks for your help

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Reponse To Answer

by mckevitt In reply to check this

It turns out that each of the PC's only have one VDU input. Therefore a spliter has been used so both screens are on the same video card. So there is no secondary video card setting.

Is it possible to have seperate settings (eg primary and secondary) through a splitter?

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Reponse To Answer

by markp24 In reply to check this

hmmm
thats a tough one, are there any markings on the splitter like "a and b or 1 or 2? dome sorta of designation for primary/secondary?

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Reponse To Answer

by mckevitt In reply to check this

No nothing like that. Its just a bog standard splitter. I think this is the source of the problem as the PC does not designate one of them as the primary. so its just random.

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