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My HP Photosmart AIO D110 printer won't print in Word from my desktop.

By ljscott1211 ·
The desktop is not wireless. But it does print from the internet and other documents. Not sure about other MS Office products but specifically word. Just get error message after it immediately goes to spooling. Windows XP, old computer, but it worked fine for a little while, then installed new monitor, now doesn't do Word printing. Wirelessly, it's great.

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All Answers

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Have you looked in Printer Proprieties

by OH Smeg In reply to My HP Photosmart AIO D110 ...

To make sure that the printer is correctly configured?

That's Start, Printer & Faxes Right click on the required Printer and then left click on Proprieties and then left click on Ports Tab.

Col

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re: have you looked in printer properties

by ljscott1211 In reply to Have you looked in Printe ...

Yes, I have and it's interesting that it shows the printer but it has an ip address (which it should since it's being used wirelessly otherwise) but not on this desktop. Is that the problem?

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RE: Is that the problem?

by OH Smeg In reply to re: have you looked in pr ...

It very much sounds like it.

Col

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re: is that the problem?

by ljscott1211 In reply to RE: [i]Is that the proble ...

I got the printer to print from both the usb port and the wireless ip address. But when I use a MS document, all it does is spit out a blank page. So I guess that wasn't the problem.
Any other suggestions?

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Do you have the correct Printer Drivers Installed here? NT

by OH Smeg In reply to re: is that the problem?
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re: Do you have the correct Printer Drivers Installed here? NT

by ljscott1211 In reply to Do you have the correct P ...

Yes, they are the ones that came with the printer. Printer is new.

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See if this corrects your problem(s)....

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re: See if this corrects your problem(s)....

by ljscott1211 In reply to See if this corrects your ...

Thanks, I'll give that a try!

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