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My Pc is now not connected to any network

By GodHatesMe ·
Hello

I apologise now for my extreme lack of knowledge when it comes to Pc's but i will try my best to explain my problem

I have a desktop pc that i was using yesterday morning and when i came to use it later that day it came up 'you are currently not connected to any networks' if i go under my Network page there is nothing there, my laptop is working (wireless) so there is no problem with the modem

I spoke to my internet provider and they have suggested that there must be some sort of problem within my desktop pc or my drivers need up dating (using my laptop and transferring it over)

Now the problems I have are....

1. I have no idea where or what my drivers are
2. Even if I did know what my drivers are I have no idea where to find the right updates


The info I have under System (if that helps) is....

Windows vista home premium
Service pack 2

Processor = Intel ( R ) Core ( TM ) 2 Quad CPU Q6600 @2.40GHz 240 GHz

Memory (RAM) 3.00 GB

System Type 32-bit Operating system


If this is not the information needed to find my drivers can you point me in the right direction or if you have any other ideas on how I can fix my problems it would be most appreciated

Thanks for any help you can give me

Stuart

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All Answers

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Take a look at the rear panel where the network cable is plugged in.

by dave In reply to My Pc is now not connecte ...

There are two small status LEDs on the jack. Are they lit up, blinking?

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In addition to the above it's possible that the Modem

by OH Smeg In reply to My Pc is now not connecte ...

Has been scrambled by a power spike, so if the LED's Activity Lights on the Network Port are on try unplugging the Modem for about 10 seconds and then plugging it back in.

It may also pay to unplug the Desktop computer and press the Power On Button on the front for 10 seconds as well and then plug it back in and see if that makes a difference.

Before you do anything else.

As for the Drivers you need the Make & Model of the Computer so if it's a HP Something you need that and if it's a White Box a Custom Made unit you need the Make & Model of the M'Board. With that you just look on the Web Site of either the Computers Maker or the M'Board Maker and navigate to the Vista Driver Download Page and download the Ethernet/Network Drivers.

Col

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Reponse To Answer

by GodHatesMe In reply to In addition to the above ...

There are two small status LEDs on the jack. Are they lit up, blinking?

Yes there are 2 lights at the back, the top 1 is yellow and blinking the bottom is green and permanently on


Has been scrambled by a power spike, so if the LED's Activity Lights on the Network Port are on try unplugging the Modem for about 10 seconds and then plugging it back in.

It may also pay to unplug the Desktop computer and press the Power On Button on the front for 10 seconds as well and then plug it back in and see if that makes a difference.

Okay done the above and everything is still the same


As for the Drivers you need the Make & Model of the Computer so if it's a HP Something you need that

Its a Packard Bell but how would I find out the model? Do I need to open up my computer or is there some file that would tell me what model it is, if so where do I need to look to find it

Im sorry if im asking really basic stupid questions and thanks for the help already offered

Stuart

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Reponse To Answer

by OH Smeg In reply to In addition to the above ...

Well with all systems

There should be a Model Number on the case.

You can go here for the Necessary Driver but you'll have to fill in the questions.

http://www.packardbell.co.uk/pb/en/GB/content/download

Col

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is it an HP computer?

by rapzkilla In reply to My Pc is now not connecte ...

If it is HP, then on the front it will say HP something. example HP pavilion d6000 or if its dell it be Dell DX6000. Now sometimes the manufacturer name will be on the front and model will be on the side. will look like this e.g DX9000, or DV3000 etc.. You should have also received a driver CD with your computer on purchase. I will help you more if i know your manufacturer and make

Gabriel
http://www.techhelp.ca

Good luck. Let me know

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My Pc is now not connected to any network

by tnyamutenha In reply to My Pc is now not connecte ...

Hie,
From the infomation you have provided above, it looks like you have networkadapter problem( you cant even see it in your network places)

go to your device manager and cherck whether your driver is installed,( find ourout if there is any yellow exclamation mark) iF there is one then you need to download the driver.

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Delete the network driver and let it reinstall.

by oldbaritone In reply to My Pc is now not connecte ...

Delete the device in the Hardware Manager, and it will reinstall itself when you reboot the system.

You may also want to check BIOS setup to be sure the device hasn't been disabled.

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Network

You didn't say if you were on a home network or if the PC is connected directly to the modem. Is your laptop connected to your modem through a wireless router? Info would be helpful. I have seen instances where someone had inadvertenly turned off the network switch on the modem. My cable modem has 4 lights (2 on steady and 2 flashing) and a button that allows me to turn off the modems network connection. I have a small network at home and all run through a 4 port wireless access point. The again it just may be your NIC card or cabling.

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All of the above will help.

by dave In reply to My Pc is now not connecte ...

The reason I asked for you to check the status LEDs on the back of the computer was to verify basic network connectivity. It sounds like you do, but there is more to having a computer talk on the network than this. Is there a router involved here like someone mentioned above? What is your computer connected to, a router or directly to the modem?

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Reponse To Answer

by GodHatesMe In reply to All of the above will hel ...

Okay I have now found out I have a Packard bell: Imedia x2415

I have been to the Packard bell website to try and find the driver download but as my Pc was brought in 2008 it is no longer listed, I then found they had a older version section which is listed by the model/year

This is the first link I used

http://www.packardbell.co.uk/pb/en/GB/content/download

Below is the 2nd link I used, if it doesn't work you can go through the first link and the link to the older versions are near the top right hand corner of the page

ftp://ftp.download.packardbell.com/DESKTOP/

This is the details of the router/modem I use

http://kbserver.netgear.com/datasheets/dg834gv5_ds_29apr08.pdf

Now for the Device Manager part

Under the Network Adapters there are yellow marks against all of the parts connected

6TO4 Adapter
6TO4 Adapter
Microsoft 6to4 adapter #16
Microsoft 6to4 adapter#3
Microsoft 6to4 adapter#7

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