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"Near-spam" from ex-contractors

By rbmooney ·
My question is: how do I stop national companies that are usually not considered spamers--VeriSign--from constantly bombarding me with reminders that it's time to renew an old contract with them. I cancelled 6 months ago my complete business relationship with VeriSign due to their improper handling and billing of my account. What they did caused me professional embarrassment no end. Yet they still send "loop messages" that can't be stopped by their clever construct that allows on their pre-selected responses in their drop-down menus. And once I do get something to go through that reminds them of their "near-spam" emailing to me I simply get MORE EMAILS!!! Again, these CATCH-22 emails can't be stopped no matter what I do or threaten to do! I tried calling Microsoft but I was always put on HOLD!

I'm fed up to here with VeriSign and wish them the worst luck as they are treacherous non-business types who only connive against you! If I had their Pres. in front of me I'd wring his neck! Their cognitive dissonance would provoke a SAINT!
Blake Mooney
rbmooney@bellsouth.net

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"Near-spam" from ex-contractors

by maxwell edison In reply to "Near-spam" from ex-contr ...

Stratton Sclavos
President/CEO VeriSign, Inc.
487 East Middlefield Road
Mountain View, CA 94043

August 30, 2002

Dear Mr. Sclavos,

You would not believe how horribly your company has treated me. I’m writing to you personally because I thought you might be interested in hearing about my plight.

You claim in you corporate overview that you strive to be a good corporate citizen, but I would have to suggest that you are falling short of that goal - and by a wide margin.

Mr.Sclavos, take this for whatever you think it’s worth, but my problems with your firm have caused me to sever the business relationship we once had, and I still believe you are behaving in the most unprofessional manner, alienating me and, I might add, future potential customers.

Let me explain.

------------------------------

(OK, you can take it from here.)

Good luck,

Maxwell

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"Near-spam" from ex-contractors

by maxwell edison In reply to "Near-spam" from ex-contr ...

Addendum to my answer:

You claim in you corporate overview...

Should read:

You claim in your corporate overview...

--------------------------------

Also, search their Web site, the corporate overview, mission statement, comments from officers, etc. Read what they have to say and use their own words to illustrate how their actions are inconsistent with their claims. Get creative, be firm and determined, but remain respectful. I'd bet you lunch that you'll get an answer.

Good luck,

Maxwell

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"Near-spam" from ex-contractors

by rbmooney In reply to "Near-spam" from ex-contr ...

The question was auto-closed by TechRepublic

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"Near-spam" from ex-contractors

by Alpha-Male In reply to "Near-spam" from ex-contr ...

In addition to Maxwell's excellent (polite and tactful) suggestion - and if you feel a need to be a little more pointed (you sounded awfully angry in your question) - you can always have an attorney send your letter. You can give him the descriptionof the issue and let him finish it up.

"My client informs me...."
This is known as a "Cease and Desist" letter and can be extremely effective. Most attorney's will do this inexpensively...if you're friends with one or have one on retainer, you're set. Make sure you express the cause of your dissatisfaction before, that you were willing just to sever the business ties and move on without any form of litigation...but they continue to harrass and provoke you.

This will likely end the problems and perhaps even get you an apology or some degree of compensation (depending on the circumstances of your particular situation). Good luck...

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"Near-spam" from ex-contractors

by rbmooney In reply to "Near-spam" from ex-contr ...

The question was auto-closed by TechRepublic

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"Near-spam" from ex-contractors

by MrsPost In reply to "Near-spam" from ex-contr ...

Have you tried a rule/agent?

It could be as easy as dropping the offending ISP (ie @verisign.com) to the delete file or as complex as sending a response of 'Please remove me from this mail list' to every message.

Of course, this would depend on them having a consistent item in their messages.

It won't stop them, but if you don't see them you can't be bothered with them.

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"Near-spam" from ex-contractors

by rbmooney In reply to "Near-spam" from ex-contr ...

The question was auto-closed by TechRepublic

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"Near-spam" from ex-contractors

by rbmooney In reply to "Near-spam" from ex-contr ...

This question was auto closed due to inactivity

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