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Need help getting rid of a virus!

By petryss ·
I got a virus. At first it appeared when Microsoft Security Essentials found it and deleted it. Then it showed up again on the next scan and grew to two and four and more on each consecutive scan.

Next my desktop icons disappeared. I managed to find them and bring them back for a day or two while I worked to clean my computer of the virus. I tried to run disc cleanup but that disappeared from system. Next all my programs disappeared and now I can't access the internet. I tried working in safe mode but I cant even find any of my programs. I tried to dump the computer and re-install XP but nothing works.

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All Answers

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Reponse To Answer

by petryss In reply to oh my god!

That's a thought at this point but these guys are giving me good advice I need to know anyway.

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I tried to send you the info from my site

by dayen In reply to Need help getting rid of ...

I tried to send info from my site but it didn't show up here not sure why maybe it to long also you need another computer to make these rescue CD/DVD

AVG has a free Rescue CD it bootable
http://www.avg.com/us-en/homepage
http://www.ubcd4win.com

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Seen it several times

by jacoberdei In reply to Need help getting rid of ...

I have run into this kind of virus a lot over the past few months. Your files are actually hidden. Showing hidden files and folders should reveal them.

You not only have malware but have a rootkit. Sounds like you did a software system restore instead of a format and reinstall of XP.

What I would do is run Tdss and then combofix. This will terminate the rootkit. Then (Too late now most likely) Run a system restore and restore your computer to an earlier date. This guide covers rootkit removal and should work for you http://www.removevirus.org/remove-rootkit Has the links to the tools I talked about. All are free

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Reponse To Answer

by petryss In reply to Seen it several times

Are you still out there?

I just have a problem as I cannot open windows in safe mode. It tells me I am missing "Windows\System32\Config\System" and I have to start Windows with the reinstall cd.

I installed the XP setup cd and followed instructions. At disk prompt I typed cd \
cd windows\system32\config
ren system system.bak
exit. I selected r for repair, the line number for the O/S, selected enter to bypass the password and at disk prompt I typed:
cd \
cd system~1\_resto~1\
dir
the message said it could not find the file directory. I got a list of file names but nothing that said RP# or anything about restore point .

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Thanks Jacoberdei

by petryss In reply to Need help getting rid of ...

I just have a problem as I cannot open windows in safe mode. It tells me I am missing "Windows\System32\Config\System" and I have to start Windows with the reinstall cd.

I installed the XP setup cd and followed instructions. At disk prompt I typed cd \
cd windows\system32\config
ren system system.bak
exit. I selected r for repair, the line number for the O/S, selected enter to bypass the password and at disk prompt I typed:
cd \
cd system~1\_resto~1\
dir
the message said it could not find the file directory. I got a list of file names but nothing that said RP# or anything about restore point

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Reponse To Answer

by databaseben In reply to Thanks Jacoberdei

sorry for responding at this late date. something is not proficient with this newsgroup. in any case, i have posted additional options on the webpage i provided. please re-review it to get an idea of what they are. however, briefly speaking you should execute a "repair install" with your xp cd, if the manual method for restoring the registry proved futile.

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new drive-save the old

by gdeangelis In reply to Need help getting rid of ...

Not to take away anything from the tools available out there, but you might try replacing the hard drive if that is an option, reinstall a new copy of windows, update it completely and add in antivirus etc. Put the old drive in the computer and scan it completely, then take what you need off it, (some may just be hidden or marked as system files as noted above) then stuff it in a drawer for a month. Cleaning viruses like this can be a waste of time in many cases. You probably could have rebuilt it many times over and truth be told, you might still have crap on there. It isn't worth the effort. System restore is a great place for these things to hide. I turn it off. You are usually better off with a backup (when possible) than system restore, as it just brings the baddies back to life when you reboot.

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id say get a new comp

by the jacob In reply to Need help getting rid of ...

just get a new comp download same files and its fine!

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